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Unhelpful Humans. This was a great until a major update broke all the functionality. Also the price jumped for $29 to $49 a month, yet it's only a BETA product. Stay away. Actually, I would not use Shopify for event-based anything as it really sucks. I am going to have to rebuild this site in another platform
Yep, our "improvements" broke some critical stuff on the app. We have been working around the clock and are happy to say all the issues you've complained about have been addressed and are going live soon.
I'm sorry the app is not sufficient for your needs and we wish you well.
I would encourage others to not heed our friend's advice to stay away from Shopify for event-based business. Although apps like ours are still relatively young to the platform, I can guarantee you that the combination of apps like ours and Shopify's fantastic retail solution is going to be transformative for many businesses.
Don't be afraid to contact us and ask your questions, we'll be here just like we were with adapt for every single question and frustration they had.
I use this app on Big Bear Gear to create and schedule all of our outdoor events and classes. It has made it very easy for us to add classes and register and manage attendees all on one Shopify platform. I highly recommend it.
Thanks Michael! We love having you as a customer. Your experiences are just what the (mountain) doctor ordered for people looking to create happy memories in the great outdoors! https://bigbeargearnj.com/collections/classes-events
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We run painting and furniture upholstery courses and needed a simple to use app to plugin to our Shopify Store. We are new to Shopify and so had a number of questions about how to make things work properly. The team from Experiences was incredibly responsive and friendly, taking the time to answer even the silliest of questions from me! We are now enjoying taking many workshop bookings and are very happy using Experiences!
Thanks Michelle! We're super happy to have such an accomplished crafts-person and educator as a customer. I'd encourage all Australians to beat a quick path to Mint by Michelle for a workshop to learn how to revitalize and enhance their tired old bureaus, side tables, dressers, wardrobes, and coffee-stained coffee tables.
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Hello, the app looks incredible, it really is simple to install, I would just like to know how to change the language, since it is in English and I require that it is in Spanish for my clients speak in that language.
Update Review:
I tell you that this is a great App, I recommend it, the support is incredible, without a doubt the best tool for those of us who have travel or tourism agencies
Hello and thank you for your positive review. We're really happy to have you as a customer!
Here's how you can change your experience page to Spanish. Please let us know if you need any help. https://intercom.help/experiencesapp/en/articles/4234550-how-to-change-the-language-of-your-experiences-booking-template
This is an amazing app and the support is great, I have been waiting for something like this and it's finally here.Well done guys.You can check it in action at https://www.victoriafallsguidedtours.com
This app was very disappointing and I would not recommend it to another store.
Firstly the events massively oversold. The tickets sold extremely fast and it quickly became apparent that more than the ticket limit had been sold. When we realised, one of the events had oversold by 40% with another also overselling. We took them off sale immediately or this number could have been way worse. This has left us in an extremely difficult situation with our restaurant team having to cater for a massively increased event at such an extremely busy time which is not good.
Also once the event information came through we could see there were some serious issues with the details that had been entered by the customers.
Overall we feel the app has caused just a huge amount of issues.
We're very sorry for your negative experience with us. Negative reviews are a good learning experience for our team, and we'll be digging into what happened here and updating our response to your review soon.
Updated: This app has promise (great developers and support) but unfortunately didn't work for my purposes. We really need another option other than a calendar view to sort through multiple events. My customers were having to scroll through 6 months of blanked out dates to get to the one date we had--there should be an option for a dropdown menu of dates. We were losing sales dramatically due to this function.
Updated response: We're sorry to see you go! For future reference, if we have the pleasure of serving you again, we do have an additional date picker that is a month view (https://bityl.co/5e8T) and we also have a big calendar that combines all your experiences into one view with a list option (https://bityl.co/5e8W).
In the meantime, good luck with your beautiful farm and experiences!
Thanks for your review. It is a pleasure to work out some of these issues with you and we really appreciate your patience. Your farm looks magical and lovely!
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Fantastic fast support from these guys to help with final formatting. Very simple app to use and a great solution for booking our free and paid events. Thanks for your support Mark & the Team !!
Thank you! All the lords and ladies of the Experiences team are thrilled to serve the Wild Knight! We look forward to sipping some of your award-winning Vodka or Gin at our first opportunity.
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FINALLLLYYYY!!!! There have been a couple of developers who have taken a crack at creating a solution for experiences or events, but the pricing strategy or the actual product has been off base.
I have recommended this app to a friend that sells tens of thousands of tickets via their site every year, this app removes the necessity for them to have to pull order data from Shopify and update spreadsheets with guest info, sending reminder emails etc which is super time intensive.
We have installed the app as we intend to curate a program of experience events targeted towards our customers who shop luxe home furniture - cocktail classes, food events etc.
This is a feature rich app which for the introductory price of $29 after the trial is totally worth it!
Experiences extended our Webshop with booking capabilities, who are very important for us.
Thanks to Mark and the team for the great and quick support and the big flexibility to support our demands!
Well done and 100% recommendation from us.
Thank you for review! We love the mission and purpose of your community outreach programs. We're looking forward to supporting you as you invite people in to have fun and challenging experiences at your climbing wall gym.
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