Experiences: Events & Tickets , 83 reseñas
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I was having trouble posting a new experience and couldn't figure out why. I used the chat box and was able to get help right away for something that turned out to be pretty tricky. Really appreciated the quick response and assistance!
Thank you for the positive review! We're thrilled to hear that our support team was able to assist you promptly. Your satisfaction is our top priority. Feel free to reach out with any more questions or feedback.
Really great and fast customer service. Literally 2 min.
Thanks for your positive review. It's been great supporting you and we wish you the best with your amazing events!
We were so excited to have our event booking page integrated into our website but were having difficulties getting it set up appropriately. We used the chat feature to contact Experiences and they were so quick to get it fixed for us. It looks beautiful, works well, and is super convenient for our customers.
It's our pleasure to help you bring joy to Greeley, Colorado through bookable experiences. Thanks for being a customer!
I have found it useful. It is easy to add new times and to edit the group size. Since I have to sign up for other booking sites other than my website I do update the changes frequently. I know you don't have control over the other booking sites, such as trip advisor, but that sites is difficult to make daily changes. It would be great if the experience app would consolidate all the booking. Say if someone books on Airbnb experience my open capacity on the Experience App would know that and then reduce capacity accordingly. Thanks for you help. It would simplify my life if all my bookings came from my website and I only had to update changes with the Experience App--that would make me happy. Any thoughts on how to eliminate bookings on Trip Advisor and Airbnb and the 20% they charge would be appreciated.
We love having you as a customer (and you're our neighbor in Seattle)! We feel you on the challenge of the aggregators like TripAdvisor and AirBNB. We have been thinking about how we can serve here so we'll keep you in the loop. Thanks for making Seattle a more wonderful place with your bike tours!
Great support whenever I had an issue or question. Easy to use with new features being added regularly. The Experiences check in app works very well when checking in hundreds of customers for a large event. The added QR code ticket customizer is a nice feature for branding your digital tickets.
We are so fortunate to have the Peregrine Fund as a customer. Thank you for the excellent review! And I encourage all who find themselves near Boise, Idaho to visit the center to enjoy a "birds of prey" experience.
🦅 🦅🦅🦅🦅🦅
This app was very disappointing and I would not recommend it to another store.
Firstly the events massively oversold. The tickets sold extremely fast and it quickly became apparent that more than the ticket limit had been sold. When we realised, one of the events had oversold by 40% with another also overselling. We took them off sale immediately or this number could have been way worse. This has left us in an extremely difficult situation with our restaurant team having to cater for a massively increased event at such an extremely busy time which is not good.
Also once the event information came through we could see there were some serious issues with the details that had been entered by the customers.
Overall we feel the app has caused just a huge amount of issues.
We're very sorry for your negative experience with us. Negative reviews are a good learning experience for our team, and we'll be digging into what happened here and updating our response to your review soon.
I was looking for a complete app that would allow me to set up events for my customers and I am so glad I found this one. It has everything you would ever need to be able to customize when it comes to setting up events. Not only that, but the customer service is stellar. I had a slight issue with adjusting code to get my colors to match, and they took care of it for me. I am very impressed and I can't wait to get my next events rolling! Thank you for such a great EXPERIENCE! ;)
Thanks for your exuberant review! We are thrilled to have you as a customer and look forward to seeing more of how you bring all the Brown Cow joy to your customers in Louisville! 🐄🐄🐄🐄🐄
This app has been extremely helpful to us as we start to launch a new program with weekly events. The chat support is very helpful and relatively quick to respond. There is room for improvement and requested features, hence the 4 stars, but they take requests and even let you vote on the requests of others to try and move them higher in the queue. Looking forward to some of the in planning updates.
Thank you for your honest review. We're going to work as hard as we can to turn that 4-star into a 5-star!
We love what you're doing at Primal Pastures and our interactions with you so far. Your upcoming farm membership looks like a fantastic value and we wish you the best with that (and on all your interesting bookable experiences). Farm on!
I must thank Mark for all the assistance he gave me in getting the app set up correctly. For a person who is just starting out, it can be very difficult to integrate the applications to the web, but Mark personally provides assistance via Zoom and chat, including reviewing the codes of the pages so that the application works correctly according to the needs and requirements of the client.
The customer support service is very efficient like google, amazon or paypal. Recommended 100%. The app "Experiences: Events & Tickets." it is magnificent
We are very happy to have you as an Experiences customer! We look forward to the many, many people that will create happy memories together through the experiences you are offering. Thank you for your excellent review!
App just works! I would recommend this to anyone looking for an events calendar. Also the response time on support is great
Thanks for being an excellent customer and for the awesome review! And if any of you review readers are in Fishers, Indiana, and want to get your faces out of screens, you should visit Grey Gauntlet to pick up a board game, a geeky gift, or attend one of their events.