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Amazing customer service and a really useful, reliable app for us. We like the ability to do multi-day bookings and really customize the look and content of the reminders emails (and that there are reminder emails available!!). Thanks Experiences folks!
Thank you for your generous review! It has been a pleasure for us to serve you for so long, and love the role you play in your community through wild-hand.com. Your workshops look lovely and Philadelphia is lucky to have you!
Just getting things setup but as far as I can tell it will meet our needs. Chip was very responsive and answered all our questions quickly. He even made a quick video walk through, specific to my question. Great customer interaction and support.
We're very glad to have you as a customer and appreciate your positive review. We look forward to seeing how you utilize the Experiences app for your experiences and are cheering for your success!
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Great app, especially great value. Our museum uses it to schedule all of our tours, shows, lectures and limited capacity events. The app is simple to use and any time we've had a new need or issue they have found a way to work it out. They'd get 5 stars from us for service alone, but the app works great too.
Thank you so much for your positive review. We have definitely enjoyed serving the Locust Grove crew for some time now and look forward to sharing your success with you!
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I was having trouble posting a new experience and couldn't figure out why. I used the chat box and was able to get help right away for something that turned out to be pretty tricky. Really appreciated the quick response and assistance!
Thank you for the positive review! We're thrilled to hear that our support team was able to assist you promptly. Your satisfaction is our top priority. Feel free to reach out with any more questions or feedback.
The support is awesome! Mark was super helpful and encouraging.
Glitch: when I get an error, it doesn't tell me what it is.
Thanks Beth! It was a pleasure supporting you and helping you get your amazing experiences online. We look forward to hearing your success stories!
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This is by far the best event scheduling calendar app that I have found. And I have tried a lot. Will definitely keep using and recommend to others.
There are a few minor glitches like having to upload a specific size picture, not being able to customize brand colors on the actual booking page, and having to reload the page after saving. However, every app out there has its own weird idiosyncrasies and I'll take these ones over any other app I've tried. Plus, their customer service is great and the app is continually improving.
Thank you for your positive review! We're really glad to have you as a customer.
Also, thanks for your constructive feedback. You've hit on a few things we're currently working on. Here's the status:
- Brand colors on the booking checkout flow: We're adding the ability to change the color of the button to be on brand very soon.
- Specific picture sizes: That's a theme conflict issue that we're working to not make an issue in the future.
- Reload of the page: This is an issue of how we interact with Shopify's draft rules. We're also thinking about how we can make this a more intuitive and reliable experience.
Thanks for your feedback!
Not only is the app awesome to use for events, but the Experiences team is really responsive and great to work with. Any issues we had were investigated quickly and a solution was always found.
Thank you for reviewing our app. We're so glad to have the North American Pizza and Culinary Academy as a customer of the Experiences app! 🍕🍕🍕🍕
Fantastic app for event and workshop bookings. The design is beautiful, which makes it seemlessly integrate into our theme. I had a query about the event duration settings, and Mark was amazing in sorting everything out super quickly, allowing the app to perfectly fit our needs. 100% recommend.
Thank you for the positive review and hit us up any time for help. Our entire team is excited to see you succeed with your experiences.
Very good service, great app!
The excellent competence of the support staff helped us quickly and optimally! Even with the integration of the Zoom app - which was not easy for us - we have been strongly supported. Many thanks for everything!
Thank you for the positive review! We're glad you're using the Zoom integration and making great use of it. It's been interesting to see how helpful it's been to businesses like yours. Once again, thanks for being a customer. We're here for you!
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I use this app to manage classes for my custom candle making store. The app easily allows customers to book on my website or over the phone. The app has many functions such as storing customer information and allowing me to transfer existing reservations to other class times. The experience staff always responds very quickly and helps me with any questions I have. I have had nothing but positive experience with this app and continue to use it to build my brand!
Thanks so much for your positive review. We have loved seeing your amazing Candle making experience thrive and celebrate your new location with you!
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