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Experiences has provided a solution for multi-day event tickets for our nonprofit. Mark has been extremely responsive with my questions and requests. There was a display issue with our page not resizing to smaller screens, and they took the time to understand the issue, fix it, and follow up to make sure it worked. We plan to use this for more events in the future, especially as they develop it with more features.
I'm excited to see how the platform grows in the future! Thank you Experiences :)
Mark and the team are super pleased to be working with you. You have helped us make the app better for everyone. Thanks!
Fantastic app for event and workshop bookings. The design is beautiful, which makes it seemlessly integrate into our theme. I had a query about the event duration settings, and Mark was amazing in sorting everything out super quickly, allowing the app to perfectly fit our needs. 100% recommend.
Thank you for the positive review and hit us up any time for help. Our entire team is excited to see you succeed with your experiences.
Very good service, great app!
The excellent competence of the support staff helped us quickly and optimally! Even with the integration of the Zoom app - which was not easy for us - we have been strongly supported. Many thanks for everything!
Thank you for the positive review! We're glad you're using the Zoom integration and making great use of it. It's been interesting to see how helpful it's been to businesses like yours. Once again, thanks for being a customer. We're here for you!
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I use this app to manage classes for my custom candle making store. The app easily allows customers to book on my website or over the phone. The app has many functions such as storing customer information and allowing me to transfer existing reservations to other class times. The experience staff always responds very quickly and helps me with any questions I have. I have had nothing but positive experience with this app and continue to use it to build my brand!
Thanks so much for your positive review. We have loved seeing your amazing Candle making experience thrive and celebrate your new location with you!
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The Experience App has helped us streamline our project bookings greatly. It is very easy to add new projects/events, as well as update or duplicate them. The integration with Shopify keeps all of our customer information and payments together. Highly recommend the app. Also, the team is available and responsive to questions, improvements, and suggestions.
Wow, thanks for the positive review! We've enjoyed collaborating with you and love what you're doing at Main Mercantile! We're really excited about your Shopify launch!
Not only is the app awesome to use for events, but the Experiences team is really responsive and great to work with. Any issues we had were investigated quickly and a solution was always found.
Thank you for reviewing our app. We're so glad to have the North American Pizza and Culinary Academy as a customer of the Experiences app! 🍕🍕🍕🍕
App saves me a lot of headache and customer service has been excellent and quick! Would highly recommend this app!
Thank you for your positive review. Your Croydon Nature Tour looks amazing, and the setting is incredible! Thank you for being a valuable customer.
As a newer user - we implemented Experiences to book clients into our dog park. The app functions well for booking, and is easy to use - so if you are looking for a basic program, this works.
However the customer service since passing the Trial Day has been nilch. All support tickets go unanswered and when waiting on their online chat, it just lingers. I have yet to get a response on implementing links on the description, ability to use simple things such as BOLD or UNDERLINE. Will be looking to book Tip or Sesami instead due to their customer service reviews. I just think it is distasteful that Customer Service was soooo good during our Trial time, which gave false expectations.
I'm really sorry we dropped the ball on this. It looks like we left your inquiry open for 3 days while we were investigating an issue with why our editor is stripping out some HTML. We should have gotten back to you faster with a progress check-in.
We definitely don't prioritize customer service only during the software trial period. Our mission is to support our customer's businesses consistently and provide the best support we possibly can, all the time.
We wish you great success with your business and hope that you find a solution that works for you.
This app is the clear winner after trying several ticket and event apps. The two essential features that push this app over the top are the custom email editors, and the ability for customers to assign their tickets to others. Also indispensable is the freedom the app creators have given merchants to customize the look of the app with CSS, allowing for a really seamless experience for the customer.
The quick response time for developer help and the tight integration with Shopify POS are also features that are important to me and make this app a great solution :)
We're absolutely thrilled to have you as a customer! And we agree, the customizability of the Experiences app integration is a key part of the value we offer. It's fun to see how retail brands are doing fun stuff with it.
Thank you for your positive review!
Fantastic app for selling class and event experiences on Shopify. The support from Chip and his team is extremely detailed and prompt. Highly recommended.
Thank you for the positive review. It's a bit of a flight from Seattle to Australia, but looking at your locations and learning experiences almost has us shopping for airfare! Thanks for being our customer and we look forward to sharing in your success.
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