EXPO ‑ Extra Product Options , 45 anmeldelser
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Super réactivité du support, merci à toute l'équipe ! Super add-on, je recommande
App does exactly what i need and customer support has been incredible. Highly reccomend EXPO for anyone needing to create more powerful forms for customers than Shopify has by default.
Beyond my expectations!! I'm very very happy with their customer support. Though it takes some time but I know they try their best. They care all of my questions and helped me to solve a critical issue. Even they have done many tasks by their own hand which will be a cost if you would hire someone. And Imagine all of these things I'm getting from a free subscription plan. Superb!!!
Really great add-on and excellent support. Mia, Bruce and the team took care of issues really quick and got everything working smoothly. Highly recommended!
Like another review, we have problems where EXPO adds variants by itself at a lower price (we don't know where it can take these prices because they don't exist) and we lost money on many sales because of it. I would recommend trying something else... We tried deleting but it put new ones on different products "at any given time" when it feels like it.
Hi Vulgaire Store,
We're so sorry to hear about your recent experience with the EXPO app. We take all feedback seriously, and we appreciate you taking the time to share your concerns with us.
We've also received your support ticket via our live chat box on the SeedGrow website. And as a solution, I suggest enabling the Checkout API option to use the alternative checkout method on your Shopify store.
You mentioned another similar issue, but they are all different. The other issue is just a new theme's conflict, where it didn't pick up the extra fee. And in your case, your issue can be fixed by using the Checkout API method, as suggested above.
We do hope it will work for you. Please don't hesitate to contact us again if you have any further questions or concerns.
Sincerely,
SeedGrow Support Team
After trying 10 other apps this one works perfect. Had some issues with the check out process, support fixed this for us directly! PERFECT!
I can't get rid of the Sample Option on my product page. There's no place to delete it. I'll have to find a different app to get this one piece of additional information, Pity.
Hi InsideEnduro Store,
Oops! Sounds like the app didn’t give you the high-five we were hoping for. No worries, though! Our tech team is always ready to spring into action and fix the app glitches.
If you could tell us a bit more about what happened, they’ll be able to step in and fix things up ASAP. Think of it as a team effort: you share the details, and we’ll handle the rest. Just let us know when you’re ready to chat, and we’ll be here with open ears (and tech expertise!)
We can’t wait to hear from you!
Thanks and best regards,
SeedGrow Support Team
11/27/23 Once Again! Love the quick response given by Mia and her team. I found that my product options had an issue and not 10 minutes later the problem was resolved. Thanks Again Mia!! I'm very happy with the app and the customer service. It's EXCELLENT!!!!!
10/18/23 I love the fact that when you need assistance they are quick to help you out. I was having issues adding the options but Mia saved the day! :) Thank You so much Mia! Your Awesome! So glad I chose this app. I had spent two days trying to pick an app that would help me add the option to upload photos and names and I was having so much trouble with each one I tried. This app is great!!
Hi Nicest Gift Shop,
Thank you so much for providing us with your valuable feedback!
We truly appreciate your time and effort in trying the EXPO app and sharing your thoughts with us.
We are committed to helping you achieve your business goals, and we are here to support you every step of the way.
Thanks again, and we wish you a great day ahead.
Best regards,
Mia & Trace
同様のアプリを多数試したところ、当方で使っているテーマに対応しており、テーマを大きく汚さず、直感的に触れるのがEXPOでした。
価格も安い！
しかし、無事オンラインショップをオープンした直後（2022年10月頃）にこのアプリのバージョンが3になり、大きく仕様が変わりました。
そしてShopifyのCheckout APIがチェックアウトページで問題を引き起こし、私の行っていた独自のカスタマイズとも競合し、それまで使えていた価格追加系のオプションが使えなくなりました。
その際に色々と問い合わせたのですが、迅速で非常に真摯に対応してくださいました。
結局、ShopifyのCheckout APIが修正されない限りは、価格追加系のオプションが使えない事態にはなりましたが、このアプリ自体は良いものでサポートにも満足していたため、そのまま使用していました。
アプリの製作者は、公式コミュニティでも働きかけてくれていました。
それから半年ほど経って再度試した所、Checkout APIが改善されており、価格追加系のオプションが使えるようになりました。
ただ、軽微な不具合が残っていたので、また製作者に問い合わせたら、すぐに対応してくれました。
本当にありがとうございます！
Great app and great service. I recommend the app. We use it to gather user details for custom products and bundles.
Hi Frivannsliv Shop,
Thank you so much for your kind words!
Have a fantastic day ahead,
SeedGrow Apps Support Team