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Best App ever, you can add a lot of customization option for your product
And the support team is available 24/7 they response and resolve issues within 5 - 10 min
Fantastic app! Does exactly what I want it to do and their customer service is quick to respond. Can't believe this app is somehow free!
Hi,
Thank you for taking the time to review our app!
We're always trying to deliver the support without delay. Please feel free to let us know if you have any questions or suggestions.
Cheers!
J'ai dû désinstaller cette application car celle-ci vole les infos des clients et pose un problème de sécurité important. J'ai vu ainsi mes accès à mon compte Google Ads et Google Merchant Center bloqués à cause de cette application. JE NE RECOMMANDE PAS
Hi,
We’re terribly sorry that you're not having a great experience with our app.
To clarify those issues:
We use Checkout API to create extra product options, which results in order tracking not appearing in Google Analytics and other sales reports. This is a known behavior, and that's why there are many analytics apps built to help with this kind of connection and tracking enhancements.
But best I can tell, we don’t ask for your customers’ information or store them in any way.
We have sent a ticket to Shopify Dev portal to ask for some known cases in which app access scopes may influence Google Shopping account. It could be that there are some sort of requirements for the merchant account, which causes the store to come into violation of. My best advice here is to reach out to Google Merchant support for further context. It can be a false detection.
Thank you so much for your understanding.
All the best,
SeedGrow Apps Support Team
This app does exactly what we needed. I was nervous about the lack of reviews, especially bc I am not tech savvy in the least and I was nervous to download an app that would screw up our website. Don’t be nervous, if you need to add add-on options to your products this app works terrific. Like I said, I’m not tech savvy, so I had to reach out to their support team when I set up the first option and it wasn’t populating on our product page. Then I realized the option was still listed as inactive and all I had to do was turn it on. Their tech support replied quickly even though I had figured it out right after reaching out for help. Next we created a checkbox option to make sure clients were acknowledging new Covid protocols, and this option wasn’t populating on our products we needed it on, so I reached out to support again. They quickly found another app we were using had altered the code to not allow the code needed for their checkbox to appear. They gave me the information I needed to reach out to the other app to see if there was a work around, which there was, and as soon as I got the code for that app changed our checkboxes appeared where they should. Even if you aren’t techy, follow the directions they provide and everything will work fine. And if you need help their support is there to assist. This is a great tool if you need to add options to your products. If you want to upsell items in conjunction with each other. Or for something like making purchasers acknowledge they’ve read a disclaimer or something similar. We’ve also used it to offer three different time slot options for customers to choose from for in store pick-up of custom products. Great app, very useful. I highly recommend if you’re looking for an add-on options app.
Hey,
Thanks for your review!
We are so happy to have you on board and have EXPO met your expectations.
Once again, your comment means a lot to us. And we can't thank you enough ;)
Happy Holidays!
I am impressed with the customer support! Mia was very helpful and got me going in the correct direction. I love all the options for various types of customer input fields. This app is just what I needed.
We tested a number of apps and settled on EXPO because it was the simplest user interface and synced all options with products smoothly. We have tested it out on a number of complex products with conditional logic and are super happy with how it works and integrates. Also the support has been responsive and incredibly helpful. So glad we went with this app, thanks SeedGrow for making our lives less complicated!
Hi Franka :)
Thanks for taking the time to write us a review!
We are so glad that we could help. It is our privilege to have you as an early bird user.
Once again thank you for posting such a thoughtful review.
Have a nice day!
Mika
I used this app to help add an engraving feature to my store. It does exactly what it needs to and the customer service support is fantastic. Highly recommend!
Hello,
Thank you so much for your feedback.
We will always strive to not just deliver a wonderful app but to also design a positive experience for Shopify merchants.
Best wishes,
Mika
I am far from a programmer or developer. This app is so easy to program for your needs. I would recommend this app over and over. Customer Service is beyond exceptional. This app works for actually what my website needs are!
Hi TJ,
Thank you so much for using our app!
We're very much aware that a perfect app (including docs) does not exist, that’s why we constantly strive to provide helpful and timely support.
Thanks again for the feedback, we value you!
The fact that this app has such a small amount of reviews is beyond me. 5+ Stars, no doubt! Simple, Clutter-Free, Perfect. Finally a solution that does what I need easily and with a totally simple installation process that anyone can quickly adapt to and a UI that is great! We'd love to gift you guys a coffee if there's a chance. Thank you so much for making this app!
Thanks a ton for your review!
Everyone in our team really appreciates it! We're looking to having a coffee with you if there's a chance :)
Very well featured app, with exceptional service & support. Great flexibility and easy to integrate with our site. Will be using this for other brands we run in the future.
Wow, thanks so much for writing us a review!
Please don't hesitate to contact us if you need further support.
Cheers!