Avis (51)

Note globale
4,7
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 8 % des avis sont des avis à 1 étoiles
18 juillet 2023

Best App ever, you can add a lot of customization option for your product
And the support team is available 24/7 they response and resolve issues within 5 - 10 min

JewelCraft
Israël
11 jours d’utilisation de l’application
11 janvier 2022

Fantastic app! Does exactly what I want it to do and their customer service is quick to respond. Can't believe this app is somehow free!

milunova
États-Unis
8 jours d’utilisation de l’application
SeedGrow a répondu 11 janvier 2022

Hi,

Thank you for taking the time to review our app!
We're always trying to deliver the support without delay. Please feel free to let us know if you have any questions or suggestions.

Cheers!

24 août 2022

J'ai dû désinstaller cette application car celle-ci vole les infos des clients et pose un problème de sécurité important. J'ai vu ainsi mes accès à mon compte Google Ads et Google Merchant Center bloqués à cause de cette application. JE NE RECOMMANDE PAS

L'atelier des petits mots
France
4 mois d’utilisation de l’application
SeedGrow a répondu 30 août 2022

Hi,

We’re terribly sorry that you're not having a great experience with our app.

To clarify those issues:

We use Checkout API to create extra product options, which results in order tracking not appearing in Google Analytics and other sales reports. This is a known behavior, and that's why there are many analytics apps built to help with this kind of connection and tracking enhancements.
But best I can tell, we don’t ask for your customers’ information or store them in any way.

We have sent a ticket to Shopify Dev portal to ask for some known cases in which app access scopes may influence Google Shopping account. It could be that there are some sort of requirements for the merchant account, which causes the store to come into violation of. My best advice here is to reach out to Google Merchant support for further context. It can be a false detection.

Thank you so much for your understanding.

All the best,
SeedGrow Apps Support Team

23 décembre 2021

This app does exactly what we needed. I was nervous about the lack of reviews, especially bc I am not tech savvy in the least and I was nervous to download an app that would screw up our website. Don’t be nervous, if you need to add add-on options to your products this app works terrific. Like I said, I’m not tech savvy, so I had to reach out to their support team when I set up the first option and it wasn’t populating on our product page. Then I realized the option was still listed as inactive and all I had to do was turn it on. Their tech support replied quickly even though I had figured it out right after reaching out for help. Next we created a checkbox option to make sure clients were acknowledging new Covid protocols, and this option wasn’t populating on our products we needed it on, so I reached out to support again. They quickly found another app we were using had altered the code to not allow the code needed for their checkbox to appear. They gave me the information I needed to reach out to the other app to see if there was a work around, which there was, and as soon as I got the code for that app changed our checkboxes appeared where they should. Even if you aren’t techy, follow the directions they provide and everything will work fine. And if you need help their support is there to assist. This is a great tool if you need to add options to your products. If you want to upsell items in conjunction with each other. Or for something like making purchasers acknowledge they’ve read a disclaimer or something similar. We’ve also used it to offer three different time slot options for customers to choose from for in store pick-up of custom products. Great app, very useful. I highly recommend if you’re looking for an add-on options app.

The Terrace Studio
États-Unis
5 jours d’utilisation de l’application
SeedGrow a répondu 23 décembre 2021

Hey,

Thanks for your review!
We are so happy to have you on board and have EXPO met your expectations.
Once again, your comment means a lot to us. And we can't thank you enough ;)

Happy Holidays!

9 octobre 2023

I am impressed with the customer support! Mia was very helpful and got me going in the correct direction. I love all the options for various types of customer input fields. This app is just what I needed.

Inspired Coastal
États-Unis
4 jours d’utilisation de l’application
16 février 2022

We tested a number of apps and settled on EXPO because it was the simplest user interface and synced all options with products smoothly. We have tested it out on a number of complex products with conditional logic and are super happy with how it works and integrates. Also the support has been responsive and incredibly helpful. So glad we went with this app, thanks SeedGrow for making our lives less complicated!

Franka
Australie
4 jours d’utilisation de l’application
SeedGrow a répondu 16 février 2022

Hi Franka :)

Thanks for taking the time to write us a review!
We are so glad that we could help. It is our privilege to have you as an early bird user.

Once again thank you for posting such a thoughtful review.

Have a nice day!
Mika

15 janvier 2022

I used this app to help add an engraving feature to my store. It does exactly what it needs to and the customer service support is fantastic. Highly recommend!

ADAE Jewelry
Canada
3 jours d’utilisation de l’application
SeedGrow a répondu 16 janvier 2022

Hello,

Thank you so much for your feedback.
We will always strive to not just deliver a wonderful app but to also design a positive experience for Shopify merchants.

Best wishes,
Mika

17 janvier 2022

I am far from a programmer or developer. This app is so easy to program for your needs. I would recommend this app over and over. Customer Service is beyond exceptional. This app works for actually what my website needs are!

Charmed By TJ
États-Unis
2 jours d’utilisation de l’application
SeedGrow a répondu 17 janvier 2022

Hi TJ,

Thank you so much for using our app!

We're very much aware that a perfect app (including docs) does not exist, that’s why we constantly strive to provide helpful and timely support.

Thanks again for the feedback, we value you!

Modifié le 29 décembre 2021

The fact that this app has such a small amount of reviews is beyond me. 5+ Stars, no doubt! Simple, Clutter-Free, Perfect. Finally a solution that does what I need easily and with a totally simple installation process that anyone can quickly adapt to and a UI that is great! We'd love to gift you guys a coffee if there's a chance. Thank you so much for making this app!

Wellness Pro Fitness Equipment
République dominicaine
2 jours d’utilisation de l’application
SeedGrow a répondu 6 janvier 2022

Thanks a ton for your review!
Everyone in our team really appreciates it! We're looking to having a coffee with you if there's a chance :)

4 mars 2022

Very well featured app, with exceptional service & support. Great flexibility and easy to integrate with our site. Will be using this for other brands we run in the future.

Custom-Candles.co.uk
Royaume-Uni
Environ 21 heures d’utilisation de l’application
SeedGrow a répondu 7 mars 2022

Wow, thanks so much for writing us a review!
Please don't hesitate to contact us if you need further support.

Cheers!