EXPO ‑ Extra Product Options
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I've been using the app for over a year and I have to say it's great. It does what I want and in communication their team is very helpful with immediate solutions to my concerns.
This is a great app and allows us to do exactly what we needed to do on our store Velo Bianco - which is to add extra costs to the customer for custom services. The support team were able to help quickly and efficiently when there was a compatibility issue with our theme
The app does exactly what is mentioned. Bruce & Alina have been impeccable in resolving theme compatibility issue. They have really worked hard to resolve the issue promptly despite being out of the office. Highly recommended to sellers who sell custom options.
Like another review, we have problems where EXPO adds variants by itself at a lower price (we don't know where it can take these prices because they don't exist) and we lost money on many sales because of it. I would recommend trying something else... We tried deleting but it put new ones on different products "at any given time" when it feels like it.
Hi Vulgaire Store,
We're so sorry to hear about your recent experience with the EXPO app. We take all feedback seriously, and we appreciate you taking the time to share your concerns with us.
We've also received your support ticket via our live chat box on the SeedGrow website. And as a solution, I suggest enabling the Checkout API option to use the alternative checkout method on your Shopify store.
You mentioned another similar issue, but they are all different. The other issue is just a new theme's conflict, where it didn't pick up the extra fee. And in your case, your issue can be fixed by using the Checkout API method, as suggested above.
We do hope it will work for you. Please don't hesitate to contact us again if you have any further questions or concerns.
Sincerely,
SeedGrow Support Team
11/27/23 Once Again! Love the quick response given by Mia and her team. I found that my product options had an issue and not 10 minutes later the problem was resolved. Thanks Again Mia!! I'm very happy with the app and the customer service. It's EXCELLENT!!!!!
10/18/23 I love the fact that when you need assistance they are quick to help you out. I was having issues adding the options but Mia saved the day! :) Thank You so much Mia! Your Awesome! So glad I chose this app. I had spent two days trying to pick an app that would help me add the option to upload photos and names and I was having so much trouble with each one I tried. This app is great!!
Hi Nicest Gift Shop,
Thank you so much for providing us with your valuable feedback!
We truly appreciate your time and effort in trying the EXPO app and sharing your thoughts with us.
We are committed to helping you achieve your business goals, and we are here to support you every step of the way.
Thanks again, and we wish you a great day ahead.
Best regards,
Mia & Trace
Fantastic app. Flawless customer service
Works exactly as expected! The interface is clean, easy to use, and very intuitive. I had a few questions while setting things up, and the support team responded super quickly and was incredibly helpful. Great experience overall - definitely recommend!
Great customer service. Very quick to provide support.
Great app, very useful and easy to use. I’m really happy with it and with the staff who helped me when I needed support.Thank you!
The app is great. It has everything you need for customizable products. Also, if there is a problem, the support team provides a quick solution. I recommend it.
