EXPO ‑ Extra Product Options

EXPO ‑ Extra Product Options

評論 (61)

整體評分
4.9
各級評分數量
  • 92% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 7% 的評分為 1 顆星
2022年11月23日

We used this app to add extra colour swatches to our products. It's worked well for the most part, setting up the different options. Although for some reason the app seemed to take over almost as a separate sales channel on our orders and prevented our customers from receiving their order confirmation emails. The good thing is, we spotted the problem and SeedGrow fixed it. So we'll continue to use the app for what it's designed for.

Office Furniture Warehouse
紐西蘭
使用應用程式 5個月
SeedGrow Apps 已回覆 2023年1月30日

Hi,

Thank you for your review.

We're glad that the app has been working well for you.
If you have further questions or requests, please feel free to contact us.

Best regards,
SeedGrow Apps Support Team

2022年8月24日

J'ai dû désinstaller cette application car celle-ci vole les infos des clients et pose un problème de sécurité important. J'ai vu ainsi mes accès à mon compte Google Ads et Google Merchant Center bloqués à cause de cette application. JE NE RECOMMANDE PAS

L'atelier des petits mots
法國
使用應用程式 4個月
SeedGrow Apps 已回覆 2022年8月30日

Hi,

We’re terribly sorry that you're not having a great experience with our app.

To clarify those issues:

We use Checkout API to create extra product options, which results in order tracking not appearing in Google Analytics and other sales reports. This is a known behavior, and that's why there are many analytics apps built to help with this kind of connection and tracking enhancements.
But best I can tell, we don’t ask for your customers’ information or store them in any way.

We have sent a ticket to Shopify Dev portal to ask for some known cases in which app access scopes may influence Google Shopping account. It could be that there are some sort of requirements for the merchant account, which causes the store to come into violation of. My best advice here is to reach out to Google Merchant support for further context. It can be a false detection.

Thank you so much for your understanding.

All the best,
SeedGrow Apps Support Team

編輯時間:2022年9月16日

Have been using the app for extra options on some products. Worked perfectly fine until I decided to pause it. I must have messed it up while activating it again and couldn't get the app to recognize the extra charge. Contacted support and within a few hours everything was up and running perfectly. This app is amazing and has helped us to offer extra value to our customers. Highly recommended with top-notch customer support. I highly recommend using the paid plan to get the best out of this app.

vanillamummy.com
馬爾他
使用應用程式 7個月
編輯時間:2022年11月10日

Nous nous sommes rendu compte que sur presque toutes les commandes avec prénom customisé (ça remonte jusqu'au mois de juin), le client a payé 0€ au lieu de 3€ à cause d'un problème avec l'application EXPO... (pas résolu à ce jour).
Cette application nous a fait PERDRE de l'argent (70€) au lieu de nous en faire gagner.
Et depuis qu'on l'a, il a eu de nombreux bugs et problèmes qu'on a du leur faire remonter afin qu'ils les solutionnent.
En clair, je ne recommande pas pour le moment. Il y a des progrès à faire.

Elmoritz
法國
使用應用程式 8個月
SeedGrow Apps 已回覆 2022年11月10日

Hi Elmoritz,

I'm sorry that you are not having a great experience as expected.

There are a variety of factors contributing to the outcomes of checkout details. And it appears that the EXPO app alone couldn't get all the issues resolved.

I hope you can find another app that fits best with your goals.
Anytime you get back to SeedGrow apps, we'll always be here to assist you along the way.

Best regards,
SeedGrow Apps Support Team

2023年4月17日

同様のアプリを多数試したところ、当方で使っているテーマに対応しており、テーマを大きく汚さず、直感的に触れるのがEXPOでした。
価格も安い!

しかし、無事オンラインショップをオープンした直後(2022年10月頃)にこのアプリのバージョンが3になり、大きく仕様が変わりました。
そしてShopifyのCheckout APIがチェックアウトページで問題を引き起こし、私の行っていた独自のカスタマイズとも競合し、それまで使えていた価格追加系のオプションが使えなくなりました。

その際に色々と問い合わせたのですが、迅速で非常に真摯に対応してくださいました。
結局、ShopifyのCheckout APIが修正されない限りは、価格追加系のオプションが使えない事態にはなりましたが、このアプリ自体は良いものでサポートにも満足していたため、そのまま使用していました。
アプリの製作者は、公式コミュニティでも働きかけてくれていました。

それから半年ほど経って再度試した所、Checkout APIが改善されており、価格追加系のオプションが使えるようになりました。
ただ、軽微な不具合が残っていたので、また製作者に問い合わせたら、すぐに対応してくれました。

本当にありがとうございます!

SULK
日本
使用應用程式 大約1年
2022年1月17日

I am far from a programmer or developer. This app is so easy to program for your needs. I would recommend this app over and over. Customer Service is beyond exceptional. This app works for actually what my website needs are!

Charmed By TJ
美國
使用應用程式 2天
SeedGrow Apps 已回覆 2022年1月17日

Hi TJ,

Thank you so much for using our app!

We're very much aware that a perfect app (including docs) does not exist, that’s why we constantly strive to provide helpful and timely support.

Thanks again for the feedback, we value you!

2022年3月22日

This app helped our website so much. With the option limit on Shopify, we needed a quick and user friendly way to add more options for our customers. The set up is easy and customer support is always quick to help. Would recommend to any owner with any level of experience!

GlassHopper Patterns, LLC
美國
使用應用程式 29天
SeedGrow Apps 已回覆 2022年3月22日

Hi there!

Thank you so much for your kind review!

We're so glad to know that the app has been useful to you! We wish you all the best.
Whenever you need help, you know where to find us :)

Cheers!

2022年1月23日

We used this app to create custom variants for our products. It works great. We had a minor integration issue with Showcase theme, however it has been quickly rectified by the fantastic support team. Definitely recommend.

Little Pea Shop
澳洲
使用應用程式 4天
SeedGrow Apps 已回覆 2022年1月23日

Hi,

Thanks for your review!
It means a lot to us.
Anytime you need help, we're always here :)

Cheers,
SeedGrow Shopify Support

2022年2月16日

We tested a number of apps and settled on EXPO because it was the simplest user interface and synced all options with products smoothly. We have tested it out on a number of complex products with conditional logic and are super happy with how it works and integrates. Also the support has been responsive and incredibly helpful. So glad we went with this app, thanks SeedGrow for making our lives less complicated!

Franka
澳洲
使用應用程式 4天
SeedGrow Apps 已回覆 2022年2月16日

Hi Franka :)

Thanks for taking the time to write us a review!
We are so glad that we could help. It is our privilege to have you as an early bird user.

Once again thank you for posting such a thoughtful review.

Have a nice day!
Mika

編輯時間:2022年10月16日

This app is very easy to use and add a lot more customize options for our products. Even with the free plan, their support team is very responsive to the issue I had. Thanks so much!!

Alpaca Studio CA
加拿大
使用應用程式 10個月
SeedGrow Apps 已回覆 2022年4月26日

Hi Alpaca Studio CA Shop,

Thank you so much for your kind words!

We really have enjoyed working with you.
And please don't hesitate to ask when you need help.

All the best,
SeedGrow Apps Support Team