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I am very impressed with this app, it solves a problem which saves me a lot of time and is easy to use. Well done to the developers.
We've tested this on our client's site, www.mobileigo.com. It's been a time saver for the fulfillment team. The configuration was a bit tedious and the test functionality a bit buggy, but the results were good once configuration was complete. Additionally our client experienced a bug that was causing frustration, but after some back and forth the support team actually updated the software with a simple new feature that resolved the problem nicely. Support was responsive and helpful. The only thing this app needs now is the ability to import tracking numbers and update fulfillment in bulk. We would recommend this for any sites that need to export and process multiple orders via spreadsheet.
Thanks for letting us know about the issues. We will work on finding the issue and resolved it as soon as possible. We understand setting up might be a learning curve for some. We will continue to improve Exportible to allow most users to set it up easier. To import fulfillment in bulk, please use our other app UpTracker.
Mostly works as intended, except we had an issue that orders when changed from "unfulfilled" to "fulfilled" would not automatically get exported (worked fine if we had it setup just to export 'unfulfilled' orders straight away).
And as other people have said support seems to be non-existent.
Very efficient app, easy to use and understand. Would recommend
I tried to contact Exportable twice but they didn't get back to me until the middle of the night both times. Then, they didn't solve my problem either time. The app never worked. As a start-up company with no real tech support, we really count on a quick response. It's frustrating to have to wait when you need a file exported soon and it could be a quick fix on their end.
The application is great. Very easy to use, provides a variety of options for order export and not too expensive.
Thank you Exportible...you've made my life easier and saved me a ton of time when I export my orders to my inventory software.
works good
Halfway through my trial - been asking support the same question over and over to get some help with how I am trying to set up my export to use the app. Unhelpful thus far and has been a waste of time.
The app has useful features and is very easy to use. BUT that is when it is working. We relied on the app to export our orders for our fulfillment partner each morning and had huge problems because of how unreliable it is.
First day, the app did not want to load. I think they were updating something without any notice. In panic we had to load and setup another app (which took us a long time) just to get some orders out and fulfilled.
Second day, the app did not want to export orders again. We were getting a server error. Had to try three times to get it working - and you need to wait 10minutes between each time.
This app is ok for hobby stores but I do not recommend it for pro stores that require reliable exports every day.
We are sorry for the bad experience that you had with Exportible. That day was really unfortunate that the server having an issue on that day. Our team is working hard to ensure all run smoothly to export over half a million orders daily. It has been increasing rapidly and we will make sure we grow along with it.