Exportify Custom Order Exports

I have no choice but only left a review.
1st, they usually replied to my email in 1 day, but it's already 2 days since I emailed them about the bugs. 2nd, it stated they can export any status of the orders, but when I did, the file does not include the refund and partial refund orders. 3rd, We paid $20 for the app so that we can export the actual amount and currency that the customer paid. We do ...

We tried to use this app to create an export for a third party logistics provider. While the requirement was quite specific (and presumably a little more work) the Exportify team said they could do what we needed.

That was the end of the good news. Terrible communication, no commitment to a deadline (even though we clearly communicated that (twice at their request), and despite several requests ...

Has the potential to be very good. However been trying to contact support for the last 3 days with multiple emails and no reply.