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Exportify is probably the most useful app we employ. The customer service/tech support is unmatched. They save us weeks of work getting customized data from orders to factory for production. My job would be awful if i did not have them.
Always happy to help with those custom fields, we really appreciate your feedback! Thanks for taking the time to leave a thoughtful review.
Aaron and the Exportify team
The team is very helpful and everything works exactly as needed
Glad to hear your custom Exportify configuration is dialed in. Thanks for the great review!
Aaron and the Exportify team
Great app, report is easy and the team is super responsive!
Thanks for you kind words! We're always happy to set up a custom Exportify configuration to export exactly the data you need to run smoothly.
Aaron and the Exportify team
Exportify is a great app, has saved us hours and hours of work. Theyre very responsive and easy to work with.
Thanks for trusting Exportify to help you run your business smoothly, and for the kind review!
Aaron and the Exportify team
Every time we have reached out to the Exportify team to ask for adjustments to our export, they reply so quickly and give us exactly what we need. Thank you!
Le soutien technique est très efficace, réponse rapide et solution trouvée dans l'heure suivante !
The app works well now, and the team was very fast and responsive in resolving the issues. Thank you!
We need to know if there is a problem. We are trying to send the orders but the application does not work and now it is urgent to be able to solve it. Thank you
The app was wonderful until it wasn't. This app has a HARD LIMIT of 1000 orders.
We use it to export unfulfilled orders so we can quickly update tracking information. We typically exported 60 days worth of open unfulfilled orders.
We run into this issue recently as our store grew bigger. Our exports suddenly stopped working and the support responses were basically - we're exporting too much data.
The support responses weren't helpful as they simply repeated the limit to us and worse - it was extremely infrequent at once every 24 hours. This made it very difficult to figure out an alternative strategy. We now manually export the data in short durations over and over again (we have to export 8-9 times to do what we did once before).
Here is their response to my first support email. We told them we could no longer use the app and they responded that it was a "slight slowdown".
"Sorry about this issue, and thanks for reporting it. There were a few performance issues over Black Friday and Cyber Monday weekend, and your account appears to be one of the affected.
However, the performance issues were only slight slowdowns."
We've been using Exportify for a while for our custom reporting needs. Aaron is very responsive and was able to update our website code quickly once we upgraded to a new theme. Highly recommend!