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The support is great, they were very timely in adjusting the report for me and getting it to what I need. The only thing that I wish the app had was a subtotal function that takes into account multiple columns like excel. They only provide you with a "how to" subtotal one column that has repeats.
The app is nice when you dont want to export everything and delete columns but in terms of integrated and automatic reporting functions it is limited.
Thanks for the feedback, and glad Exportify meets some of your needs. We have not developed a subtotal feature yet, but understand the benefit from your proposed use case. In the mean time, at least Excel, Numbers, and Google Sheets provide subtotals. We'll keep you posted on any developments towards this type of aggregate report during export.
Needed a custom exported XLS for our shipping carrier. Exportify was able to set that up for us and is saving a TON of time and, in turn, money. The staff were responsive to questions and incredibly accommodating. Nothing like spending $20 to save 10 + hours a month. Highly recommend this app and the ablesense team. Thanks guys!
OMG this is the app
after years searching for someone to be able to export the order in a certain format nobody could and now thanks to Exportify our problem are sorted
Thank you guys from the heart, you really don't imagine the amount of manual work you have saved me from
Thums up fellas!!
Great app. Minimises the chance of errors during ordering process, saves a bunch of time, and support to customise the exports is fantastic.
I downloaded this application because the export of shopify orders sucks, this application is perfect for my use.
Amazing service, super patience.
Thank you so much!
Thank you for your kind email even though I wrote a negative rereview
I think I misunderstood you
I rewrote my review
Thanks for reaching out with this review. There seems to be a misunderstanding. We provide updates to the custom config as part of your monthly plan, this has always been the case. We do not have a support request in our system for you, but you can email exportify@ablesense.com to get this resolved today.
Please add the payment status and fulfillment status into the default export order data.
I have contact you by email twice to ask some question but get no reply( you reply me with blank content by email twice )!
This app is really helpful, which Aaron always provide support as much as they. As long as your report aims to display by order level, they can work it out for you without problem.
Customer service is as strong as always, which they provide quick and accurate support without doubt
I have no choice but only left a review.
1st, they usually replied to my email in 1 day, but it's already 2 days since I emailed them about the bugs. 2nd, it stated they can export any status of the orders, but when I did, the file does not include the refund and partial refund orders. 3rd, We paid $20 for the app so that we can export the actual amount and currency that the customer paid. We do this Only 1 time EVERY MONTH, they charged us $20!!!!! Now the app does not work at all and I also asked for a refund, it seems they kept ignoring my email and never respond.
I wish I could give them 0 stars if possible.