Recensioner (81)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 89 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
24 april 2020

Has the potential to be very good. However been trying to contact support for the last 3 days with multiple emails and no reply.

Wallace & Co.
Förenade Arabemiraten
6 dagar användning av appen
Often Software Limited svarade 24 april 2020

I understand your frustration, and sincerely apologize; we are here to help. Please ensure you email exportify@ablesense.com with a sample file showing the columns you need and we will set it up ASAP.

We received only one message by email at 5:37am this morning, to which our support team replied at 9:23am. Due to COVID-19 our team is currently working from home, and phone messages are forwarded to our support system as recordings. We also received your phone message from around 5:00am this morning, which didn’t include a callback number.

I understand time zones are a factor here, and we are doing our best to respond in a reasonable timeframe. Hopefully we can get all this sorted out when you check messages in the morning.

I am sure we can get you onboarded promptly. Please respond to exportify@ablesense.com to expedite setup during your 15-day free trial - we are here and happy to help.