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We've been using Extend for more than a year and they have been fantastic. Quick responses and our customers have very happy with the results.
The integration with Shopify has been seamless and their merchant portal is very easy to use as well
Having Extend as an option for our customers has help increase sales as well because it gives them a piece of mind when purchasing some very expensive pieces
Highly recommend
We've offered Extend product protection and shipping protection to our customers for a couple of years now and both products are very popular. My experience with them has been great. The support I've received from our account manager has been great, the merchant portal is good and easy to use, the website and customer service for the customers is good. I highly recommend them.
Our experience has been great with Extend. The team is responsive and works closely with our developers on integrations and setup. The only reason that I gave Extend 4 stars is that the process for servicing has been a bit all over the place, that is because we require our products to be only serviced at our servicing locations which adds a layer of complexity to the flow. Or customers have a lot more peace of mind purchasing now that they know they are covered for longer than our 1 year warranty.
App works great and support is quick to help when needed. Highly recommended if you are looking to offer extended protection plans on your website.
The Extend team has been great from the moment we set up our initial call. They are always quick to respond, very knowledgeable, and understand the different facets of our business. It is also great to know that our products are protected from shipping and beyond!
We've been using Extend to offer a sense of reassurance on big ticket items, and we're getting good revenue from it. The backend system basically runs itself, and my experience with the integration team, when onboarding, was smooth and painless.
So far we have had no issues with Extend and the team is really great to work with.
Easy setup, great team to work with!
Extend has proven to be an efficient way to boost revenue and drive trust among consumers. After a simple setup and requires little to no attention. We did a lot of shopping around for extended warranty partners and glad we picked Extend!
We've been using Extend for a couple years now and they have always responded quickly to issues we have and their team handle's almost everything so it's an easy integration. Our support rep Dan has been great too.