评论 (23)

整体评分
4.4
每个评分等级的数量
  • 83% 的评分是 5 星
  • 9% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 9% 的评分是 1 星
2024年2月28日

Extend is a great way to increase AOV and overall revenue while also supporting your customers!
We have technical difficulties due to the way our shopify store is set up and their team is attentive and works with us to find solutions to customize the experience to our needs.
Implementation is super simple and done through the app which we can appreciate!

Lectric eBikes
美国
2年多 人在使用应用
2024年3月29日

Extend’s product protection offers a great peace of mind for many of our customers. Their service is fast and exceptional, bringing extra value to our products. Our experience with them has been phenomenal and their support is fast to respond. They are someone we highly recommend!

NZXT
美国
大约2年 人在使用应用
2024年3月13日

Really easy to use, team helped onboarding, responsive support. I'd recommend for insurance, especially on high ticket items.

White Duck Outdoors
美国
1年多 人在使用应用
2024年6月3日

I had a disappointing experience with the Extend app. Despite the promising features, the app fell short in several areas. First, the interface is cluttered and not user-friendly, making it difficult to navigate. Additionally, I encountered frequent crashes and glitches, which significantly hindered my ability to use the app effectively. The customer support was unresponsive and unhelpful when I reached out for assistance. Overall, the app did not meet my expectations and I would not recommend it to others.

Velle World
美国
4个月 人在使用应用
2024年5月29日

Really unimpressed. I was super stoked to install this and get it going on our site. We've written store policies around this app. Then nearly a month later, we get an email from someone stating that they cannot work with us because our store does not have $3 million in revenue. Poof, that's it. You've lost a prospective customer.

Eclipse Optics
美国
20天 人在使用应用
2024年3月15日

So far we have had no issues with Extend and the team is really great to work with.

Namesake
美国
3个月 人在使用应用
2022年3月23日

We've been using Extend for a couple years now and they have always responded quickly to issues we have and their team handle's almost everything so it's an easy integration. Our support rep Dan has been great too.

HairMax
美国
2年多 人在使用应用
2024年2月18日

Great App. Very Happy with Extend really helped us minimizing customer damage and lost package claims.

VantPanels.com
美国
大约2年 人在使用应用
2024年2月20日

Great app that helps us to grow our business and maximizes customer satisfaction.
The Extend team is very helpful. We are very happy to work with them.

Boutique Rugs
美国
接近2年 人在使用应用
2024年2月27日

In our niche kiln industry, personalized solutions are essential, and Extend has proven to excel in this aspect. Implementing their protection plans has greatly enhanced our offerings and customer satisfaction. I highly recommend their services.

Kiln Frog
美国
接近2年 人在使用应用