评论 (21)

整体评分
4.2
每个评分等级的数量
  • 85% 的评分是 5 星
  • 10% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 5% 的评分是 1 星
2024年5月29日

Really unimpressed. I was super stoked to install this and get it going on our site. We've written store policies around this app. Then nearly a month later, we get an email from someone stating that they cannot work with us because our store does not have $3 million in revenue. Poof, that's it. You've lost a prospective customer.

Eclipse Optics
美国
20天 人在使用应用
2024年2月21日

Easy setup, great team to work with!

Babyletto
美国
3个月 人在使用应用
2024年3月15日

So far we have had no issues with Extend and the team is really great to work with.

Namesake
美国
3个月 人在使用应用
2022年3月23日

We've been using Extend for a couple years now and they have always responded quickly to issues we have and their team handle's almost everything so it's an easy integration. Our support rep Dan has been great too.

HairMax
美国
3个月 人在使用应用
2022年3月23日

We have recently launched Extend, and it has been the easiest integration that we went live with. The team has been very responsive and supportive during the integration process.

AmScope
美国
大约2个月 人在使用应用
编辑时间:2022年3月21日

We recently started a partnership with Extend and we are so glad we did! You simply earn with them. Better yet is they are there to take care of your customers when they have accidental damage on their purchases! The team consisting of extremely helpful experts from Jerry to Kushal, Hank and all others make a huge difference. Extend helps you extend peace of mind to your customers! Aaron (Luna Furniture - Houston, TX)

Luna Furniture
美国
大约2个月 人在使用应用
2024年2月27日

We've been working with Extend for a bit over a year and overall they have been really great. We have had a few instances where they denied a claim for seemingly no reason, because the customer was within the appropriate timeframe and eligible for the claim (whether it be a ring resize or repair), and unfortunately they tell the customer that it's something that our company should cover when it is not. Each time when we've questioned Extend they've conceded and realized they were wrong, but ideally this doesn't happen at all because the customer gets upset at us thinking we're not doing something we should be doing, and in addition are annoyed at the extended time the back and forth with Extend takes before getting a resolution.

But overall I would definitely recommend them! They are great to work with and our customers have been very happy knowing they have protection for their products.

Staghead Designs
美国
1年多 人在使用应用
2024年2月27日

Our experience has been great with Extend. The team is responsive and works closely with our developers on integrations and setup. The only reason that I gave Extend 4 stars is that the process for servicing has been a bit all over the place, that is because we require our products to be only serviced at our servicing locations which adds a layer of complexity to the flow. Or customers have a lot more peace of mind purchasing now that they know they are covered for longer than our 1 year warranty.

Apollo Scooters
美国
11个月 人在使用应用
2022年3月24日

Extend is a fantastic service that has improved my bottom line while also providing a great asset to my customers. I highly recommend using this provider over others in the industry. The service you receive with Extend is amazing. My account manager Dan is always helping me make improvements to the user experience and I'm very grateful to have him as a member of our team.

Very Good Fireplace
美国
6分钟 人在使用应用
2024年3月5日

RoadRunner Scooters
美国
1年多 人在使用应用
2024年6月3日

I had a disappointing experience with the Extend app. Despite the promising features, the app fell short in several areas. First, the interface is cluttered and not user-friendly, making it difficult to navigate. Additionally, I encountered frequent crashes and glitches, which significantly hindered my ability to use the app effectively. The customer support was unresponsive and unhelpful when I reached out for assistance. Overall, the app did not meet my expectations and I would not recommend it to others.

Velle World
美国
1分钟 人在使用应用
2024年2月26日

App works great and support is quick to help when needed. Highly recommended if you are looking to offer extended protection plans on your website.

Avanquil
美国
9个月 人在使用应用
2022年4月4日

Extend has proven to be an efficient way to boost revenue and drive trust among consumers. After a simple setup and requires little to no attention. We did a lot of shopping around for extended warranty partners and glad we picked Extend!

Addaday.com
美国
12天 人在使用应用