Extend Shopper Operations

Name: Extend Shopper Operations
Brand: Extend
Rating: 4.7 (22 reviews)

요금제: 무료
평점: 4.7 (22)
개발자: Extend

설치

Automated customer segmentation. Personalized policies can boost margins, stop fraud, and grow LTV.

Extend helps brands turn shopper behavior into operational and financial advantage. Dynamically adjust policies across delivery, returns, exchanges, and product protection. Differentiate customers based on value and risk with Extend Shopper Intelligence, rewarding your best customers while reducing fraud & abuse. Reduce claim overhead with automated, 24/7 filing. Incentivize product exchanges over returns to retain revenue and boost loyalty. All in one place, and all without manual intervention.

Automatically segment customers based on value and risk.
Apply dynamic policies for delivery, returns, exchanges, and product protection.
Retain revenue and reduce costs by stopping fraud and abuse.
Seamless resolutions for claims and issues.

언어

영어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

결제
Shopify POS
Shopify 관리자
Gorgias

범주

보증 및 보험

적용 범위 유형

청구 관리

리뷰 (22)

전체 평점

4.7

평점 수준당 개수

평점의 82%가 별 5개입니다
18
평점의 9%가 별 4개입니다
2
평점의 0%가 별 3개입니다
평점의 0%가 별 2개입니다
평점의 9%가 별 1개입니다
2

모든 리뷰

2026년 2월 5일

We’ve had a great experience with Extend so far. Implementation was easy peasy thanks for their team, and the platform has been simple to manage day to day. It’s been really helpful having all warranty and shipping protection claims centralized in one place, and the data and reporting are clear and easy to digest.

Huge shoutout to Deven and the Extend team - they’re incredibly responsive, proactive, and always available when questions come up. We also really appreciate that Extend is constantly iterating and making improvements, which makes it feel like a true partnership rather than a static tool. Overall, it’s been a strong addition to our CX and operations stack. :)

Lalo

미국

앱 사용 기간 6개월

2024년 5월 29일

Really unimpressed. I was super stoked to install this and get it going on our site. We've written store policies around this app. Then nearly a month later, we get an email from someone stating that they cannot work with us because our store does not have $3 million in revenue. Poof, that's it. You've lost a prospective customer.

Eclipse Optics

미국

앱 사용 기간 20일

2024년 3월 29일

Extend’s product protection offers a great peace of mind for many of our customers. Their service is fast and exceptional, bringing extra value to our products. Our experience with them has been phenomenal and their support is fast to respond. They are someone we highly recommend!

NZXT

미국

앱 사용 기간 대략 2년