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Informacje o tej aplikacji
Wprowadzenie na rynek
18 listopad 2021
Języki
Angielski
Ta aplikacja nie została przetłumaczona na język Polski
Kategorie
Gwarancje i zabezpieczeniaWspółpracuje z
Shopify POS, Realizacja zakupuSell product and shipping protection in your store to increase revenues and drive customer loyalty.
Get instant revenue from Extend Product Protection and Shipping Protection, which goes straight to your bottom line and costs nothing to implement. Fast and easy claims resolution turns a negative moment into a positive customer experience, boosting brand loyalty and increasing follow-up sales. Buyers get peace of mind to complete their purchase, and replacement orders drive additional sales in your store. Install our app or contact us to get started!
- Instant revenue from product and shipping protection sales.
- Fast and easy claim resolution for your customers.
- Customized warranty programs to fit your industry and product lines.
21 recenzji
Extend’s product protection offers a great peace of mind for many of our customers. Their service is fast and exceptional, bringing extra value to our products. Our experience with them has been phenomenal and their support is fast to respond. They are someone we highly recommend!
Really easy to use, team helped onboarding, responsive support. I'd recommend for insurance, especially on high ticket items.
Extend is a great way to increase AOV and overall revenue while also supporting your customers!
We have technical difficulties due to the way our shopify store is set up and their team is attentive and works with us to find solutions to customize the experience to our needs.
Implementation is super simple and done through the app which we can appreciate!
In our niche kiln industry, personalized solutions are essential, and Extend has proven to excel in this aspect. Implementing their protection plans has greatly enhanced our offerings and customer satisfaction. I highly recommend their services.
We've been working with Extend for a bit over a year and overall they have been really great. We have had a few instances where they denied a claim for seemingly no reason, because the customer was within the appropriate timeframe and eligible for the claim (whether it be a ring resize or repair), and unfortunately they tell the customer that it's something that our company should cover when it is not. Each time when we've questioned Extend they've conceded and realized they were wrong, but ideally this doesn't happen at all because the customer gets upset at us thinking we're not doing something we should be doing, and in addition are annoyed at the extended time the back and forth with Extend takes before getting a resolution.
But overall I would definitely recommend them! They are great to work with and our customers have been very happy knowing they have protection for their products.
Informacje o tej aplikacji
Wprowadzenie na rynek
18 listopad 2021
Języki
Angielski
Ta aplikacja nie została przetłumaczona na język Polski
Kategorie
Gwarancje i zabezpieczeniaWspółpracuje z
Shopify POS, Realizacja zakupuOpracowane przez Extend
Informacje o Extend
Średnia ocena: 4,9
2 lata tworzenia aplikacji dla Shopify App Store
353 Sacramento St, San Francisco, CA, 94111, US
Pomoc techniczna
Wyślij wiadomośćsales@extend.com
Ten programista nie oferuje bezpośredniego wsparcia w języku: Polski.