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Drive revenue, reduce costs, and improve post-purchase customer interactions with AI and automation.
Extend simplifies the entire customer journey through dynamic, full-stack solutions, including AI-powered fraud detection, intelligent returns and exchanges, product and shipping protection, and automated claim support. With Extend, merchants are able to drive revenue and offset risk from one consolidated platform. Streamline customer service touchpoints, lower operational costs, reduce fraud, and improve margins through a customer-centric experience based on lifetime value and risk
- Drive customer retention with seamless resolutions for claims and issues.
- Combat policy abuse with a fraud prevention system that adapts to your needs.
- Prioritize genuine claims and reduce time spent on high-risk or fraudulent ones.
- Manage claims, returns, exchanges, and customer interactions from one location.
Innehåller oöversatt text
- Höjdpunkter
- Använd direkt i Shopify-admin
- Fungerar med de senaste temana
Språk
engelska
Denna app finns inte översatt till svenska
Fungerar med
- Kassa
- Shopify kassasystem
- Gorgias
Kategorier
Täckningstyp
Recensioner (21)
Extend’s product protection offers a great peace of mind for many of our customers. Their service is fast and exceptional, bringing extra value to our products. Our experience with them has been phenomenal and their support is fast to respond. They are someone we highly recommend!
Great App. Very Happy with Extend really helped us minimizing customer damage and lost package claims.
Great app that helps us to grow our business and maximizes customer satisfaction.
The Extend team is very helpful. We are very happy to work with them.
In our niche kiln industry, personalized solutions are essential, and Extend has proven to excel in this aspect. Implementing their protection plans has greatly enhanced our offerings and customer satisfaction. I highly recommend their services.
Extend is a great way to increase AOV and overall revenue while also supporting your customers!
We have technical difficulties due to the way our shopify store is set up and their team is attentive and works with us to find solutions to customize the experience to our needs.
Implementation is super simple and done through the app which we can appreciate!
Support
Support på appen tillhandahålls av Extend.
Resurser
Den här utvecklaren erbjuder inte direkt support på Svenska.
Lansering
18 november 2021
Dataåtkomst
Appen behöver tillgång till följande data för att kunna fungera med din butik. Läs mer om anledningen till detta i utvecklarens integritetspolicy .
Se personuppgifter:
Kunder, butiksägare
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Kunder
Namn, e-postadress, telefonnummer, fysisk adress, geolocation, IP-adress, webbläsare och operativsystem
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Butiksägare
Namn, e-postadress, telefonnummer, fysisk adress
Se och redigera butiksuppgifter:
Kunder, produkter, ordrar, rabatter, Shopify Payments, Shopify Functions, Webbshop
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Visa kunder
Konsumentdata
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Redigera produkter
Inventering, produktlistning, produkter, publikationer av produkter på försäljningskanaler, or produktserier
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Redigera ordrar
Orderutkast, orderdistribuering, distribution hanterad av handlare, alla orderuppgifter, returer, or orderändringar
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Se och synkronisera rabatter
Rabattkoder och kampanjer
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Visa Shopify Payments
Tvister gällande Shopify Payments
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Redigera Shopify Functions
Varukorgsomvandlingar
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Redigera din webbshop
Skript-taggar i din webbshop
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Redigera andra data
Platser or prisregler
Fler appar som den här
