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I have used the app as a paying customer with satisfaction, only I have been restricted from the service desk.
I need help with re-installation of the outlink buttons on the quick add buttons (home and collection pages etc.). Can you please help me re-install the Outlink button on the Quick page parts, and make sure I can access the service desk for tickets again?
Thank you in advance.
Rachel - rachel_vdent@live.nl
The Iconic Issue
We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track!
Also, we have updated the installation of the button on the home page and collection pages for your store. We have sent you a response for the same via our email, please check it out.
You may reply back to our email or raise a new ticket at support@outlinkapp.freshdesk.com in case of any help - we're happy to help!
I upgraded my theme and broke the Outlink button and support fixed it for me quickly and efficiently..... the button works great for my affiliate links and it's easy to use.
Thank you so much for your kind words. We appreciate you taking the time to share your experience and look forward to working with you!
Extremely pleased with both the functionality and the service provided for this app. The support was quick to respond and resolved a question I had. Highly recommend Outlink!
We're happy you're pleased with the results and that we were able to help. And we really appreciate you taking the time to share your feedback - it makes our day special!
I have been using outlink for some time great app and super fast support.
Can’t recommend this app highly enough
Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the app experience! Wish you good luck!
Great customer service! Helped me resolve my issues and concerns in a timely manner. Very pleased with this product service.
Thank You for giving us a shot, and even more for leaving us this review. We work hard to deliver the best app experience and we’re glad that you liked it!
Outlink has been an awesome thing to incorporate into our online store! I was having some technical difficulties and reached out to their support team. Within an hour they had responded and helped me correct my issue.
Would highly recommend!
We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we appreciate you taking the time to share your feedback!
Brilliant app, does exactly what it says and I use it to connect to products on Amazon and also courses on a different platform. I did need help to do the installation but I emailed and they were brilliant - did it all for me very quickly. Highly recommended.
Thank you for the 5 star review. It means a lot to us. Wish you good luck!
This app is a life saver. One click and my customers can go anywhere to complete their purchase. The support works miracles. I can offer product purchases on multiple websites right from the product page. Highly recommend Outlink.
Thank You for giving us a shot, and even more for leaving us this review. We work hard to deliver the best app experience and we’re glad that you liked it!
I have been looking for an App to add external links for products, such as ‘Buy On Amazon’. After a little bit of confusion on (on my side) I asked the support team to help me with the installation, which they did in under 24hrs.
I now have external affiliate links to products thus providing me with additional income.
Brilliant and recommend.
Thank you for the most amazing review. We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!
The app works smooth and as intended. We had a couple of ATC button size issues but that was solved in just minutes. Customer service is outstanding! I sent off a help post at 8:30pm EST and received a reply just minutes later. Then at 5am the next morning I requested an amendment and that was fixed in minutes also. Not sure if you guys ever sleep but it sure helps with customer satisfaction :-)
Thank you for the most amazing review. We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!