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I have used the app as a paying customer with satisfaction, only I have been restricted from the service desk.
I need help with re-installation of the outlink buttons on the quick add buttons (home and collection pages etc.). Can you please help me re-install the Outlink button on the Quick page parts, and make sure I can access the service desk for tickets again?
Thank you in advance.
Rachel - rachel_vdent@live.nl
The Iconic Issue
We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track!
Also, we have updated the installation of the button on the home page and collection pages for your store. We have sent you a response for the same via our email, please check it out.
You may reply back to our email or raise a new ticket at support@outlinkapp.freshdesk.com in case of any help - we're happy to help!
I have been using outlink for some time great app and super fast support.
Can’t recommend this app highly enough
Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the app experience! Wish you good luck!
So helpful in solving my buy button issue!
We’d just like to thank you for taking the time to write this review. We try hard to provide a good app experience and are happy to hear that you like it!
This app is amazing. But be aware; The app can delete products in your shopify store! Means that if you press the wrong button in the app your product is deleted in your store. You can not get it back.
The app shouldn't have access to changings like that in the store. There is even a "delete all" button which would delete ALL YOUR PRODUCTS FROM YOUR STORE (not the links).
Be aware. This can delete your whole store and there is no backup. You would be screwed. I wrote to the shopify support so that they take action.
The outlink support wrote me that if you delete them they are gone, they do not even have a back up for cases like that.
Nightmare an highly unprofessional. Imagine someone deleting 1000 products!
Better chose another option if possible for you.
Thank you for sharing your feedback, although I must express my disappointment with your 1-star rating, especially since it is not a reflection of the app's functionality or performance.
The delete product functionality you mention was implemented after repeated requests from many of our users who needed a way to manage their stores more effectively. It's crucial to highlight that this feature is accompanied by clear warnings and confirmations before any deletion is processed, ensuring that users are fully aware of the action they are about to take.
Our goal is to provide tools that empower merchants to run their stores more efficiently, and we take great care to include safeguards like these to prevent accidental deletions. We encourage all users to carefully read and understand the warnings provided before confirming such actions.
We strive to offer a versatile tool that meets a variety of needs, and we understand that not every feature will be used or appreciated by every user. However, rating the app poorly because of a feature that is both optional and clearly communicated is neither fair nor reflective of the app's true value.
We urge you to reconsider your rating based on the app’s overall functionality and effectiveness. If there are any other concerns or if you require further assistance, we are here to help.
I have been looking for an App to add external links for products, such as ‘Buy On Amazon’. After a little bit of confusion on (on my side) I asked the support team to help me with the installation, which they did in under 24hrs.
I now have external affiliate links to products thus providing me with additional income.
Brilliant and recommend.
Thank you for the most amazing review. We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!
Brilliant app, does exactly what it says and I use it to connect to products on Amazon and also courses on a different platform. I did need help to do the installation but I emailed and they were brilliant - did it all for me very quickly. Highly recommended.
Thank you for the 5 star review. It means a lot to us. Wish you good luck!
This app is exactly what I needed for my affiliate products.
You do have to be a little bit tech savy to install the app correctly or ask the developers.
After implementing I had a minor issue, which was solved within hours after I'd send an email.
The app it self works very simple once fully installed.
Very statisfied and recommend this app.
Thank you for taking the time and effort to leave a review. We work hard to deliver the best app experience and we’re glad that you liked it!
Outlink has been an awesome thing to incorporate into our online store! I was having some technical difficulties and reached out to their support team. Within an hour they had responded and helped me correct my issue.
Would highly recommend!
We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we appreciate you taking the time to share your feedback!
This app is a life saver. One click and my customers can go anywhere to complete their purchase. The support works miracles. I can offer product purchases on multiple websites right from the product page. Highly recommend Outlink.
Thank You for giving us a shot, and even more for leaving us this review. We work hard to deliver the best app experience and we’re glad that you liked it!
When I asked for help adding the code to our page, they responded quickly and accomplished the add efficiently and it worked immediately.
Thank you so much!
Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the app experience! Wish you good luck!