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Perfect app if you want to do affiliate marketing. The app itself is easy to navigate and easy to use. I had a few issues at the beginning however, the customer service team responded promptly and rectified all my issues. Easily the best customer service i have come across and I highly recommend this app.
Too good to be real, but it is totally real! The support team is quick, friendly, and accurate. Just starting to enjoy this feature at my shop so much :)
Thank you!
We’d just like to thank you for taking the time to write this review. We try really hard to provide a good app experience and are really happy to hear that you like it!
The app just fits what I need, convenient and easy to use ! The support is incredibly fast and problems solved.
Excellent customer service, a guide through the process. After checking many affiliate apps will stick to this one.
We've had an amazing experience working with Ankit and the rest of the team in Outlink setting up our new site. They were very understanding to our unique model of booking services and tweaked the code for us countless times until they made everything flow smoothly with our theme. This is probably the best customer service I've received from any app on the Shopify app store.
We're happy you're pleased with the results and that we were able to help. And we really appreciate you taking the time to share your feedback - it makes our day special!
Great app for anyone looking into creating a Shopify site with affiliate links! The customer service was phenomenal and they were able to fix an issue I was having in less than 24 hours. Would highly recommend :)
Thank you for taking the time to leave us such a great review. Most people don't bother to leave reviews about positive experiences because they are unincentivized. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day!
Overview: Best external link app out there (I tried "Affiliatify ‑ External Links" not as good)
Goods:
- best/fast costumer service
- can toggle external links on and off fairly easily
Bads:
- app interface/navigation needs improvements.
Improvements:
It is a bit weird to get actually add your external link products. You have to go to the "Bulk Editor/Via Search." You can edit product links in the home tab, but only 1 at a time.
It's a bit confusing. The "home" tab should be the same as the "bulk editor."
Customer service experience:
1st ISSUE (resolved):
At first I set up my links and it did not work at all. All my products had no button whatsoever, their product pages were just blank.
- BUT, I contacted customer service, they fixed my code for me, and they were fast (within the hour). App works great now.
2nd ISSUE:
My dynamic checkout button is missing for my main product. I am not sure if its due to the "Outlink" itself or but I have contacted the customer service and I will update my review when they respond.
The support is outstanding. Had an issue with a previous uninstalled apps code crossing over and the crew took care of things asap.
Is easy to use and understand and has more control than similar apps I tried, and at a very affordable price for what you get.
Loving the App and Support!
We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track!
The Outlink app helps me simplify my business model. I really like how it allows me to streamline sales straight to Amazon. The customer service reps are fantastic! Very knowledgeable and timely. Great job!
Thank you for taking the time and effort to leave a review. We work hard to deliver the best app experience and we’re glad that you liked it!
“I like this app. It works great!”