評論 (149)
調整搜尋範圍
-
根據評分
I’m really impressed with how smooth and useful the Outlink app is — it does exactly what I needed by allowing me to link products to external URLs seamlessly. The setup is simple, and the functionality is solid.
But what really stood out was the exceptional support, especially from Rupali. She went above and beyond by handling the integration for me quickly and professionally. Even when I had questions about future domain changes, she explained everything clearly and made the process stress-free.
If you're looking for a reliable app to manage external or affiliate links on your Shopify store — and want a support team that truly cares — I highly recommend Outlink.
Thank you, Rupali and the Outlink team!
Thank you for taking the time to leave us such an awesome review. Most people don't bother to leave reviews about positive experiences because they are unincentivized. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day!
I upgraded my theme and broke the Outlink button and support fixed it for me quickly and efficiently..... the button works great for my affiliate links and it's easy to use.
Thank you so much for your kind words. We appreciate you taking the time to share your experience and look forward to working with you!
Very helpful and responsive support! Thank you!
Thank you so much for your positive feedback and for taking the time to post this review. It's our customers who allow us to constantly improve the app experience! Wishing you good luck!
Very useful app and the best support ever!
We're happy you're pleased with the results and that we were able to help. And we appreciate you taking the time to share your feedback - it makes our day special!
Support is non existent. No response for my email query (checked my spam as well). Cutting my losses ($25) and uninstalling the app.
We sincerely apologize for your experience. We understand how frustrating it can be not to receive timely support. However, we can confirm that we responded to your query within 24 hours. It appears our reply may not have reached you.
We've now resent the email to ravi@olympiadtester.com — kindly check your inbox (and spam folder just in case) and get back to us. We'd be happy to assist you and resolve any issues quickly.
We value every user and are always here to help. If you'd reconsider giving us another chance, we'd be more than happy to personally assist you and make things right.
This app is amazing. But be aware; The app can delete products in your shopify store! Means that if you press the wrong button in the app your product is deleted in your store. You can not get it back.
The app shouldn't have access to changings like that in the store. There is even a "delete all" button which would delete ALL YOUR PRODUCTS FROM YOUR STORE (not the links).
Be aware. This can delete your whole store and there is no backup. You would be screwed. I wrote to the shopify support so that they take action.
The outlink support wrote me that if you delete them they are gone, they do not even have a back up for cases like that.
Nightmare an highly unprofessional. Imagine someone deleting 1000 products!
Better chose another option if possible for you.
Thank you for sharing your feedback, although I must express my disappointment with your 1-star rating, especially since it is not a reflection of the app's functionality or performance.
The delete product functionality you mention was implemented after repeated requests from many of our users who needed a way to manage their stores more effectively. It's crucial to highlight that this feature is accompanied by clear warnings and confirmations before any deletion is processed, ensuring that users are fully aware of the action they are about to take.
Our goal is to provide tools that empower merchants to run their stores more efficiently, and we take great care to include safeguards like these to prevent accidental deletions. We encourage all users to carefully read and understand the warnings provided before confirming such actions.
We strive to offer a versatile tool that meets a variety of needs, and we understand that not every feature will be used or appreciated by every user. However, rating the app poorly because of a feature that is both optional and clearly communicated is neither fair nor reflective of the app's true value.
We urge you to reconsider your rating based on the app’s overall functionality and effectiveness. If there are any other concerns or if you require further assistance, we are here to help.
Wasn't great originally, we'd bought the App and I wasn't seeing the code on the site required to complete the integration guide.
I used their support link to raise a case, however the reply said I'm restricted from using their helpdesk and it didn't work. So I emailed them using the email address given, sadly no reply came back further to my request for help.
The next day the functionality was working on the site, so I don't know what happened or who fixed it.
We’d just like to thank you for taking the time to write this review. We try hard to provide a good app experience and are happy to hear that it seems to be working properly now.
Regarding the support issue, we want to clarify that we reached out multiple times on the ticket you raised in our support portal and worked to resolve the issue. We also shared our responses as an attachment in the email we sent you.
If you have any further questions or need assistance, please feel free to reach out to us at support@outlinkapp.freshdesk.com.
I have been looking for an App to add external links for products, such as ‘Buy On Amazon’. After a little bit of confusion on (on my side) I asked the support team to help me with the installation, which they did in under 24hrs.
I now have external affiliate links to products thus providing me with additional income.
Brilliant and recommend.
Thank you for the most amazing review. We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!
So far so EXCELLENT! We needed to add a button on all of our product pages advertising that we offer wholesale pricing to trade. The button had to link to our Wholesale form.
Every step of the way Outlink's instructions and customer service were there. We got this done in record time! Amazing!
We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track!
This app is exactly what I needed for my affiliate products.
You do have to be a little bit tech savy to install the app correctly or ask the developers.
After implementing I had a minor issue, which was solved within hours after I'd send an email.
The app it self works very simple once fully installed.
Very statisfied and recommend this app.
Thank you for taking the time and effort to leave a review. We work hard to deliver the best app experience and we’re glad that you liked it!