Fast and friendly customer support! I needed to add a rather complex monogramming option for one of my products and this made the entire process streamline. Site feels and looks just as I wanted it to.
The developers have been the most helpful of any app I've used in answering questions and helping me make site adjustments. This is the only app to use for customization!!!
Excellent App & Great customer support.
We have been using another app for product customisation, especially photo upload, the main issue we were facing is once the customer clicks on add to cart it takes a few minutes to upload the photo and proceed to check out But there is no notification on the app about the process is ongoing due to which buyer exit from the website because they think the site is frozen. with this app , that issue is fixed. They have process notification symbol, and they can even show a text like " upload going on " - you will have to contact their customer support for that.
Great app - cheers guys .
What a top app this is! No problem is too big for the developer. We have used this app for a number of our stores and paid extra to have custom work done. Could not recommend enough!
I had been searching for a custom product app for a long time after my previous one had shut down, I used about 3 different apps during their trials and 2 of them didn't even get back to me for days at a time or couldn't answer the troubleshooting questions I had. All it took was 1 email to install the extra product options and that was it! creating the options WAS EASY! not complicated at all!
I am pretty please with this product and the support I receive.
The configuration of the product options is easy and intuitive. We are building a number of products and it helps that we can create templates that are easily applied to each product. Saves time and reduces effort required.
Their support is also great. We went through 2 rounds of installation due to our indecisiveness and they gladly helped out within 24 hours.
Thanks for the great support.
9 May 18
Just an update - we went through another round of change and the team at Product Options and Customizer was kind enough to help us out again.
Since my last review, we have been setting up the options for our products. Although the customising takes effort, it does provide us with the functionality that we need. I will still maintain my 5 star rating for this app.
Excellent! very easy to use. Lets you create individual options for each product or many products as a template. I use it to create different shipping options and prices for each product which saves me alot of money.
A+ Support! This app is one of a kind. Thanks!
It's so easy to use and can add options very fast. It looks really good on site also.
This app is great! the template feature makes adding options to different products super slick! Installed for free and works a treat. I would highly recommend this app to anyone wishing to add further options to their products. www.hornstone.co.uk
This app has done everything we could have hoped for in the 4 months we've been using it, is easy enough to use and the support from Solver Circle is brilliant.