Calificación general
4,7
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
23 de junio de 2022

We've been using Eye4Fraud for a while now and can't say enough great things about them. Super simple to onboard and integrate with Shopify. They worked with us closely to setup a pipeline that worked best for us. They are quick to payout any fraudulent claims and are very responsive when dealing with any issues. We've saved tons of money with them and would highly recommend it to anyone on the Shopify platform, or any platform!

Luxoma.com
Estados Unidos
7 días usando la aplicación
4 de noviembre de 2022

I was happy to start , until I realized I was being charged monthly $58 for 100 orders. I keep getting email about a check being sent to my address due to the chargeback. I only got pay the amount not $15 extra the bank fee charges for the chargeback. I been waiting 4 months each month I should be getting a check. I email them ,and say I should be getting it. I been so patience ,and It makes feel upset how this business handles customers. I though this app is free until I was being charged every order regardless If I would get a refund or not. For small business owners it is a big lost putting my trust in them. Now I am losing more money in my business. The chargebacks + eyefraud monthly = No money from both sides. I am having money removed from me both. I am going back to NOfraud fraud protection were I could get my refund right away.

Luxe & Co. Jewelry
Estados Unidos
5 meses usando la aplicación
Eye4fraud Inc. respondió 29 de diciembre de 2022

Thank you for your review, we are sorry about the confusion you had with the system and we are glad that we were able to clear it all up for you, and thankful that you have chosen to continue using the Eye4fraud services.
Thanks,

9 de enero de 2023

Eye4fraud is the best fraud protection and insurance for fraud orders, very easy to install and setup, great customer service

Shaveworks
Estados Unidos
5 días usando la aplicación
22 de junio de 2022

I can't imagine running my business without this app. I've been shut down countless times due to the high level of fraud that's common in my business. Eye4Fraud completely eliminated this.

Camera Wholesalers
Estados Unidos
1 día usando la aplicación
20 de julio de 2022

We invested in eye4fraud over 3 years ago and have never looked back! Great customer service with a product that keeps getting better. We use the Guaranteed service on all payments and we no longer waste manual time checking fraud. If one does get through the net we're covered and we get paid back within 3 days. We looked at other platforms and settled on Eye4fraud and its one of our best decisions on SASS software, obviously on par with choosing Shopify. Thanks again Eye4fraud!!

Hand over Heart Natural Care
Estados Unidos
Alrededor de 20 horas usando la aplicación
7 de febrero de 2023

We have been using them for 4 years to help stop chargebacks and fraud. They have been great and very easy to deal with.

Bodno
Estados Unidos
Alrededor de 10 horas usando la aplicación
19 de abril de 2023

Highly recommend for every ecommerce business!!! I have been using this app and the eye4fraud team for almost a year now. They have allowed me to take large and small orders with calm and ease. There process is very simple and straightforward - it is connected to my shopify and notifies me whether each order is insured. They even check for international orders.

Also, whenever I have a question - there customer service is amazing. They answer right away and always help

Gamzo & Co
Estados Unidos
Alrededor de 4 horas usando la aplicación
27 de abril de 2023

A great service. I would highly recommend. Gives you peace of mind when dealing with large orders.

City Man USA
Estados Unidos
18 minutos usando la aplicación
20 de abril de 2023

We have been using Eye4Fraud for a while, great company, verification process is seamless, insure the orders, always protected from fraud, customer service always available, and ready to assist. Highly recommend!--

OMI Jewelry
Estados Unidos
18 minutos usando la aplicación
19 de abril de 2023

I recently started using Eye4Fraud to help prevent fraudulent transactions on my Shopify store, and I couldn't be happier with the results. The app is easy to set up and use, and I've seen a significant reduction in chargebacks and fraudulent orders since implementing it. What sets Eye4Fraud apart is their combination of machine learning and human expertise. Their system is incredibly accurate at detecting and preventing fraud in real-time, but they also have a team of experts who review flagged transactions to ensure that legitimate orders aren't mistakenly declined.
Eye4Fraud's transaction monitoring and reporting features have also been incredibly valuable in helping me better understand my fraud risk and take proactive measures to prevent fraud. Their support team has been responsive and helpful, and I feel confident knowing that my business is protected with Eye4Fraud. Overall, I highly recommend Eye4Fraud to any Shopify store owner looking to prevent fraud and protect their business.

Napoly Menswear
Estados Unidos
10 minutos usando la aplicación