Eye4Fraud | Fraud Protection , 17 recensioner
We have been using them for 4 years to help stop chargebacks and fraud. They have been great and very easy to deal with.
Eye4fraud is the best fraud protection and insurance for fraud orders, very easy to install and setup, great customer service
I was happy to start , until I realized I was being charged monthly $58 for 100 orders. I keep getting email about a check being sent to my address due to the chargeback. I only got pay the amount not $15 extra the bank fee charges for the chargeback. I been waiting 4 months each month I should be getting a check. I email them ,and say I should be getting it. I been so patience ,and It makes feel upset how this business handles customers. I though this app is free until I was being charged every order regardless If I would get a refund or not. For small business owners it is a big lost putting my trust in them. Now I am losing more money in my business. The chargebacks + eyefraud monthly = No money from both sides. I am having money removed from me both. I am going back to NOfraud fraud protection were I could get my refund right away.
Thank you for your review, we are sorry about the confusion you had with the system and we are glad that we were able to clear it all up for you, and thankful that you have chosen to continue using the Eye4fraud services.
We invested in eye4fraud over 3 years ago and have never looked back! Great customer service with a product that keeps getting better. We use the Guaranteed service on all payments and we no longer waste manual time checking fraud. If one does get through the net we're covered and we get paid back within 3 days. We looked at other platforms and settled on Eye4fraud and its one of our best decisions on SASS software, obviously on par with choosing Shopify. Thanks again Eye4fraud!!
Amazing customer service. The team is always ready to help you out in any way possible. A must have app for your store thank you guys so much for everything.
One of the best Insurance apps by far!! Save yourself time and money and use this app to insure your shipments against fraud.
The customer service is amazing. They have saved my company thousands of dollars. They have no idea how much they have helped my company.
This app works perfect for my company. This company provides alerts, phone calls and emails when we should NOT ship an order. Until, my company received this app we were being hit with chargebacks constantly until we added this app to our store and we noticed a major change. Also, the customer service is excellent. We have immediate contact to a live person and they are so kind.
We would highly recommend Eye4Fraud! Their customer support is great and friendly team. They have saved us thousands of dollars!
We've been using Eye4Fraud for a while now and can't say enough great things about them. Super simple to onboard and integrate with Shopify. They worked with us closely to setup a pipeline that worked best for us. They are quick to payout any fraudulent claims and are very responsive when dealing with any issues. We've saved tons of money with them and would highly recommend it to anyone on the Shopify platform, or any platform!