Recensioner (33)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 94 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 6 % av omdömena har 1 stjärnor
30 juni 2022

Amazing customer service. The team is always ready to help you out in any way possible. A must have app for your store thank you guys so much for everything.

NYC Luxury
USA
10 dagar användning av appen
27 april 2023

Easy to deal with and easy to contact if there are ever any issues. I have been a client of Eye4Fraud for almost 3 years now and they have saved me at least $100k in orders that would have been chargebacked as fraud. My business will not be where it is without Eye4Fraud and for that I am very grateful. Thank you Joel and Judah.

Capsule NYC
USA
7 dagar användning av appen
23 juni 2022

We've been using Eye4Fraud for a while now and can't say enough great things about them. Super simple to onboard and integrate with Shopify. They worked with us closely to setup a pipeline that worked best for us. They are quick to payout any fraudulent claims and are very responsive when dealing with any issues. We've saved tons of money with them and would highly recommend it to anyone on the Shopify platform, or any platform!

Luxoma.com
USA
7 dagar användning av appen
4 november 2022

I was happy to start , until I realized I was being charged monthly $58 for 100 orders. I keep getting email about a check being sent to my address due to the chargeback. I only got pay the amount not $15 extra the bank fee charges for the chargeback. I been waiting 4 months each month I should be getting a check. I email them ,and say I should be getting it. I been so patience ,and It makes feel upset how this business handles customers. I though this app is free until I was being charged every order regardless If I would get a refund or not. For small business owners it is a big lost putting my trust in them. Now I am losing more money in my business. The chargebacks + eyefraud monthly = No money from both sides. I am having money removed from me both. I am going back to NOfraud fraud protection were I could get my refund right away.

Luxe & Co. Jewelry
USA
5 månader användning av appen
Eye4fraud Inc. svarade 29 december 2022

Thank you for your review, we are sorry about the confusion you had with the system and we are glad that we were able to clear it all up for you, and thankful that you have chosen to continue using the Eye4fraud services.
Thanks,

9 januari 2023

Eye4fraud is the best fraud protection and insurance for fraud orders, very easy to install and setup, great customer service

Shaveworks
USA
5 dagar användning av appen
22 juni 2022

I can't imagine running my business without this app. I've been shut down countless times due to the high level of fraud that's common in my business. Eye4Fraud completely eliminated this.

Camera Wholesalers
USA
En dag användning av appen
20 juli 2022

We invested in eye4fraud over 3 years ago and have never looked back! Great customer service with a product that keeps getting better. We use the Guaranteed service on all payments and we no longer waste manual time checking fraud. If one does get through the net we're covered and we get paid back within 3 days. We looked at other platforms and settled on Eye4fraud and its one of our best decisions on SASS software, obviously on par with choosing Shopify. Thanks again Eye4fraud!!

Hand over Heart Natural Care
USA
Ungefär 20 timmar användning av appen
7 februari 2023

We have been using them for 4 years to help stop chargebacks and fraud. They have been great and very easy to deal with.

Bodno
USA
Ungefär 10 timmar användning av appen
19 april 2023

Highly recommend for every ecommerce business!!! I have been using this app and the eye4fraud team for almost a year now. They have allowed me to take large and small orders with calm and ease. There process is very simple and straightforward - it is connected to my shopify and notifies me whether each order is insured. They even check for international orders.

Also, whenever I have a question - there customer service is amazing. They answer right away and always help

Gamzo & Co
USA
Ungefär 4 timmar användning av appen
20 april 2023

We have been using Eye4Fraud for a while, great company, verification process is seamless, insure the orders, always protected from fraud, customer service always available, and ready to assist. Highly recommend!--

OMI Jewelry
USA
18 minuter användning av appen