评论 (33)

整体评分
4.7
每个评分等级的数量
  • 94% 的评分是 5 星
  • 0% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 6% 的评分是 1 星
2023年4月27日

Easy to deal with and easy to contact if there are ever any issues. I have been a client of Eye4Fraud for almost 3 years now and they have saved me at least $100k in orders that would have been chargebacked as fraud. My business will not be where it is without Eye4Fraud and for that I am very grateful. Thank you Joel and Judah.

Capsule NYC
美国
7天 人在使用应用
2022年6月23日

We've been using Eye4Fraud for a while now and can't say enough great things about them. Super simple to onboard and integrate with Shopify. They worked with us closely to setup a pipeline that worked best for us. They are quick to payout any fraudulent claims and are very responsive when dealing with any issues. We've saved tons of money with them and would highly recommend it to anyone on the Shopify platform, or any platform!

Luxoma.com
美国
7天 人在使用应用
2022年11月4日

I was happy to start , until I realized I was being charged monthly $58 for 100 orders. I keep getting email about a check being sent to my address due to the chargeback. I only got pay the amount not $15 extra the bank fee charges for the chargeback. I been waiting 4 months each month I should be getting a check. I email them ,and say I should be getting it. I been so patience ,and It makes feel upset how this business handles customers. I though this app is free until I was being charged every order regardless If I would get a refund or not. For small business owners it is a big lost putting my trust in them. Now I am losing more money in my business. The chargebacks + eyefraud monthly = No money from both sides. I am having money removed from me both. I am going back to NOfraud fraud protection were I could get my refund right away.

Luxe & Co. Jewelry
美国
5个月 人在使用应用
Eye4fraud Inc.已回复 2022年12月29日

Thank you for your review, we are sorry about the confusion you had with the system and we are glad that we were able to clear it all up for you, and thankful that you have chosen to continue using the Eye4fraud services.
Thanks,

2023年1月9日

Eye4fraud is the best fraud protection and insurance for fraud orders, very easy to install and setup, great customer service

Shaveworks
美国
5天 人在使用应用
2022年6月22日

I can't imagine running my business without this app. I've been shut down countless times due to the high level of fraud that's common in my business. Eye4Fraud completely eliminated this.

Camera Wholesalers
美国
1天 人在使用应用
2022年7月20日

We invested in eye4fraud over 3 years ago and have never looked back! Great customer service with a product that keeps getting better. We use the Guaranteed service on all payments and we no longer waste manual time checking fraud. If one does get through the net we're covered and we get paid back within 3 days. We looked at other platforms and settled on Eye4fraud and its one of our best decisions on SASS software, obviously on par with choosing Shopify. Thanks again Eye4fraud!!

Hand over Heart Natural Care
美国
大约20小时 人在使用应用
2023年2月7日

We have been using them for 4 years to help stop chargebacks and fraud. They have been great and very easy to deal with.

Bodno
美国
大约10小时 人在使用应用
2023年4月19日

Highly recommend for every ecommerce business!!! I have been using this app and the eye4fraud team for almost a year now. They have allowed me to take large and small orders with calm and ease. There process is very simple and straightforward - it is connected to my shopify and notifies me whether each order is insured. They even check for international orders.

Also, whenever I have a question - there customer service is amazing. They answer right away and always help

Gamzo & Co
美国
大约4小时 人在使用应用
2023年4月20日

We have been using Eye4Fraud for a while, great company, verification process is seamless, insure the orders, always protected from fraud, customer service always available, and ready to assist. Highly recommend!--

OMI Jewelry
美国
18分钟 人在使用应用
2023年4月19日

I recently started using Eye4Fraud to help prevent fraudulent transactions on my Shopify store, and I couldn't be happier with the results. The app is easy to set up and use, and I've seen a significant reduction in chargebacks and fraudulent orders since implementing it. What sets Eye4Fraud apart is their combination of machine learning and human expertise. Their system is incredibly accurate at detecting and preventing fraud in real-time, but they also have a team of experts who review flagged transactions to ensure that legitimate orders aren't mistakenly declined.
Eye4Fraud's transaction monitoring and reporting features have also been incredibly valuable in helping me better understand my fraud risk and take proactive measures to prevent fraud. Their support team has been responsive and helpful, and I feel confident knowing that my business is protected with Eye4Fraud. Overall, I highly recommend Eye4Fraud to any Shopify store owner looking to prevent fraud and protect their business.

Napoly Menswear
美国
10分钟 人在使用应用