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You can expect ROCK STAR support from these folks. Their product is great and their service if fantastic!
This app has been a life-saver! Ralph was amazing - he helped me fix the issues I had in the configuration and gave me really great screen shots to show me how the import would look in my store. It may look intimidating, but don't give up, Ralph will help you get what you need from the app!
Used this app to port over 8 years worth of sales records — after some trial and error with their robust import option set (and EXCELLENT support from the team at Highview Apps) we were able to achieve a perfect port of all past records into our shopify store.
Great work, Highview Apps!
Believe the hype - the customer service level was outstanding! Elizabeth was extremely knowledgeable and patient every step of the way. I migrated my web shop from WooCommerce to Shopify and this app was helpful with transferring all my orders. The app allows to you run countless tests before your final import, so you can perfect your data. My only suggestion would be to import different currencies. The API didn't recognize the comma placement in euros used to separate the integral part of a number from the decimal part, so I had to replace all the commas to decimals for the price to import properly.
We were able to successfully import over 150,000 orders into Shopify from our legacy platform using the EZ Importer app. The process went very smoothly. We appreciate the great functionality and customer support! We'll continue to use EZ Importer for our importing needs in the future!
Great app, and great support. Highly recommend. Had some issues with a bit of an outlier bug, and had support help me in no time. I do wish there was a way to preview an example of the order that is going to be imported before you actually import it, but that's really the only thing I would suggest adding. Thanks!
Fantastic App. Fantastic support. Couldn't recommend highly enough :)
Used this app for a very large order import. Incredibly helpful, knowledgeable and quick to respond. A pleasure to work with. Everything went wonderfully smoothly.
Excellent app, easy to use and works as expected. Amazing support too - Ralph went out of his way to help me out ASAP with a small issue I had getting set up.
We re-launched a Shopify store and exported/imported over 30k orders from the old to new stores. We did not have 1:1 product mapping but were still able to let customers see their previous orders within their accounts.
We had some specific needs around the import (auto-generated emails, QB automation, etc) and Ralph was absolutely amazing in helping us test to ensure our gigantic import went without a hitch.
I cannot reiterate how responsive the support team was in helping with our mapping and checking in to be sure that all was good.
Highly recommend...