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I dealt with Ralph (CEO) for EZ Importer. I was ready to call it quits when it didn't work the first time (and I am brand spanking new to Shopify), he offered to do a refund because I wasn't getting it right but he also offered to help me if I was willing to give it another try.
So I gave it another try and he went way above and beyond to help me get things working properly.
If it were not for his amazing customer service and willingness to help, I would probably have spent even more money, hiring one of Shopify's help staff.
Thanks for what you did Ralph. MUCH appreciated!
Regards,
Mike's Phyto
Fantastic app for importing data easily from other ordering platforms. I imported all my old orders from Celery and will be importing orders from Amazon as well as old manual invoices from Xero. Now my customers can see ALL their orders in Shopify and my reports can go back further in time.
Developer is super responsive and fixed many issues that surfaced during my first import. If you have old orders (or even new orders) that were placed in systems other than Shopify this is a great tool for moving them into Shopify.
Used this app to upload 2k+ orders from a national TV airing and it worked great! Team was incredibly responsive when I needed help. Couldn't recommend them more!
We used EZ Importer to transfer all of our existing orders into a new store and this app made it super easy for use to do that, not only that we needed to transfer credits for a different import into a different store and their customer service made it seamless for us to do that at a record response time!!!
Great app!!
I used this app to easily map thousands of products from a custom feed into Shopify. This was achievable in a few minutes and was so easy to use.
Great for kickstarter orders. Kickstarters exports can be a bit of a pain, but this app makes it fairly easy to move them over. Good support and help docs.
This actually should be built into shopify. Seems like a basic feature.
This has worked great for me and when I needed a little bit of help from customer service, they were extremely quick with their reply!
Excellent app with fantastic support.
I was using a similar app in the past but ran into reliability problems and slow support, so needed a new solution.
I switched over to EZ Importer and couldn't be happier. The app works perfectly and the developer offers great timely support.
Highly recommended.
First Shopify review I ever left: EZ Importer rocks!! There are some real great minds behind it. Well done guys!
I can't say enough about the customer service. I was struggling to map the fields and was about to give up, but Elizabeth was kind enough to do the mapping for me! Now the app works exactly the way I need and is going to make organizing my partnerships and their orders much easier. Highly recommend. Thank you!