Overall rating Based on 65 reviews
We tried other apps without success, for a migration from magento to shopify.
EZ Importer is absolutely the best if you needs right orders value and right reports from analytics.
We are in progress for 20k orders migration after a deep test, using documentation and support via email.
Fitz Roy Com
It wasn't a straight forward process, but that was only caused because I couldn't change my files as needed. The service though was incredibly good, very patient and really willing to help with everything. In the end I was able to import our Kickstarter data exactly as we wanted it! The app itself is very good and easy to understand. I can really recommend it, especially if you need there service.
This app is the best. Simple and easy, it import all my orders from another platform in short time.
This app has an easy to use interface. Once you get the data mapping set up, it is simple to import orders.
One downside was there was no way to pull inventory. Had to do it manually every import. After talking with Ralph, they set up a way to pull inventory automatically when you import orders. Very impressed with the customer service and attention given by Ralph.
Highly recommended if you are needing to import orders to your Shopify site.
I dealt with Ralph (CEO) for EZ Importer. I was ready to call it quits when it didn't work the first time (and I am brand spanking new to Shopify), he offered to do a refund because I wasn't getting it right but he also offered to help me if I was willing to give it another try.
So I gave it another try and he went way above and beyond to help me get things working properly.
If it were not for his amazing customer service and willingness to help, I would probably have spent even more money, hiring one of Shopify's help staff.
Thanks for what you did Ralph. MUCH appreciated!
It's not cheap, even after special pricing for volume, but it's a solid app that does exactly what it advertises.
After a few days of cleaning and arranging our data and a couple of quick fixes helped by the solid support, we had no trouble importing ~90k orders into Shopify in about 36 hours.
One suggestion: let us input default values for fields directly from mapping, so we don't have to add for example a long column with the same country code in every cell. But still 5* and highly recommended for big order imports.
Seamless integration with FAST customer support!
Heritage Foods Usa
We were having trouble finding a solution to import the number of customer orders from our old site to our new site - and it is pivotal to our loyalty program. EZ Importer was exactly what we were looking for and solved all of our needs!
Data mapping is confusing but the owner Ralph was extremely helpful and walked me through every step of the way. He was so nice and accommodating, even offered to be available if we needed his help over the weekend. He was also extremely responsive to all of my many questions and did specific mapping for our store. Cannot recommend highly enough - great app - did what we needed it to do with amazing support. :)
I had no hesitation to give this app a 5 star rating. The app was intuitive, documentation is well written and we did not experience any bugs from the app. The cost is also fair and reasonable. But what separates this app above the others is the service & support that Ralph provides. Excellent response and a true servant attitude. Thank you Ralph for all your help.
Supply Provision Co
Great app, and great support. Highly recommend. Had some issues with a bit of an outlier bug, and had support help me in no time. I do wish there was a way to preview an example of the order that is going to be imported before you actually import it, but that's really the only thing I would suggest adding. Thanks!