EZ Importer ‑ Order Importer , 103 reviews

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
    99
  • 3% of ratings are 4 stars
    3
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
    1
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficient order import process, particularly when transitioning to Shopify from other platforms. It's praised for handling large data volumes, accurate data mapping, and the ability to perform test imports and deletions without credit loss. The app has been successfully used to import orders from various platforms. Merchants commend its performance and exceptional customer support, while suggesting improvements like automation and clearer instructions for beginners. The pricing is seen as reasonable for its efficiency and time-saving capabilities.

April 23, 2019

I used EZ Importer to import over 1000 orders into Shopify. The data mapping is a little tricky, but the app allows you to run as many tests as you need in order to make sure everything is perfect. Once I got the hang of the data mapping, everything worked like a charm! Customer service is very responsive as well!

Cora
United States
4 months using the app
November 5, 2019

Great app easy to use however only thing missing is automation. The team is very helpful and the app does what it needs to.

ozdingo
Australia
3 months using the app
Edited May 7, 2021

Doesn't really look user friendly at first.. it was actually very confusing for me to use. I worked it out after importing and testing many trials and error. Finally figure it out. My advice is to make your instructions clearer like you need to download the mapped info, edit it and re-upload again. That wasn't clear. Even if it was straightforward for some people, I felt it was better if you mentioned it anyway, otherwise for clueless people like myself find it very difficult to understand. Also your app could do a little clean up (too many info all over the place) because I did not know where to navigate first and it looks very intimidating to use. Overall I'm giving it 4 stars because I was able to upload all over 758 orders after much, much trial and error. So I was happy at the end. But do consider my feedback above which will greatly improve your app. Thanks!

Eco Shop
New Zealand
13 days using the app
Highview Apps LLC replied May 7, 2021

Thank you for your feedback, we value merchant feedback and always take it into consideration when improving our app and user experience. I sent an email to the account associated with your store to try and get further details. Thank you!

I also want to point out, that we do have a support staff available to help with your imports. We will be looking to improve our documentation based on your feedback, however I wanted to let you know our support team is available to help get your data mapping setup and answer your questions. Thanks again for your feedback, we love hearing from our customers!

Ralph
Co-Founder and Developer

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