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easy to use and great customer service
Our pleasure, thanks for the review!
Not perfect yet but it's nearly there and best of all FREE! Was quite easy to setup with MyPost Business. Easy enough to make and print labels with a few clicks. Uploads the tracking number as well. The only things I would like to see improved are the user interface. Right now it is too wide to fit on my large monitor without scrolling across. Also, would be handy to see all the shipping options per order without having to look at the drop down. I have not figured out how to change the Sender address, if it is even possible. Doesn't remember customs declarations for similar orders. I can't figure out where it is pulling weights from. Luckily there is a manual override. Happy to use this app and I'm suire it can only get better!
EDIT: Review edited to 5 star because of how quicklyyou guys responded to my review. Couple more suggestions:
1. The app should pull phone numbers from order/customer as well to print on label
2. Should be a way to manually edit how much extra we want to insure our shipment for. We don't always want to insure it for the full retail price.
3. The spelling of "declaration" is incorrect in the customs area
4. Some columns can definitely be narrowed to fit everything (such as date/shipping/payment/status).
5. Would be handy to have some more filters, for example by product and by destination country.
Cheers guys and I am always happy to discuss this on the phone and help you make any improvements.
Thanks for the review and feedback, hopefully we can help with some of these points:
1. Wideness: The only information we currently display is info that is required to complete a valid postage label so it wouldn't currently be possible to remove columns. On a 27" monitor we are able to fit the whole width of the page on screen however, for smaller monitors or if you prefer not to scroll across, you can try adjusting the browser zoom to suit your preference.
2. Sender Address. This is pulled from your shopify store settings and it can be edited there. You can find this in Shopify Settings > Locations. We're working on making this more obvious.
3. Customs declarations: We remember HS Codes that you enter for each product and they are pre-populated for future orders. We also automatically pre populate line item descriptions, quantity and value so you don't have to do anything there. The only thing you do currently need to do on each order though, is to check and review the customs declaration is correct for each order. This is to avoid issues with international parcels being returned due to incorrect declarations. We think this is appropriate given the cost of international shipments, the potential cost of having an item returned and having to then resend it and the extra scrutiny that international parcels undergo at customs. We are open to suggestions here though so feel free to shoot us an email with any thoughts you may have.
4. Weights. They are pulled from product weights (if they are set up in shopify) + the empty package weight of any packaging you set up. If you don't wish to use the pre-populated weight you can simply override it. Some users also prefer to remove product weights entirely in shopify and just enter their default weight on each package as 'empty weight' so that will be pre-populated when they select their packaging. We're also working on making this more obvious.
Thanks again for the feedback and your support!
Free app, does the job! Amazing experience. Quick response from Ian. Love it, save me lots of time
Thanks for the review!
10/10 amazing app and service!
Thanks for the review!
829c60-5.myshopify.com
Amazing and very easy to use app! 100% better than any paid version. Would recommend to anyone using Australia post.
Thanks for the review!
Simple and easy to use, LOVE IT. It is free and I don't like the paying per label applications. But I would be happy to pay a small monthly fee if automated return labels could be printed together with the label to the customer. Thanks
Thanks for the review! We're going to look in to return labels for you as soon as we can.
This is the easiest app to use ever! So straightforward and saves me hours upon hours.
Thanks for the review, glad to hear it!
The app is very easy to use, not much mock around with configurations, NO LABEL FEE, and it's free. I do recommend it very much! Thanks for creating a great app that is really helping many new stores
Thanks for using the app, and thanks for the review!
very easy app to use
Thanks for the review!