Reseñas (232)

Calificación general
5
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
6 de noviembre de 2023

seamless integration with Shopify

Sunday Nails AU
Australia
27 días usando la aplicación
Bitnext respondió 7 de noviembre de 2023

Thanks for the review!

11 de diciembre de 2023

Great App. Saves so much time. Thank you

My Family Rulers
Australia
23 días usando la aplicación
Bitnext respondió 13 de diciembre de 2023

Thanks for the review, great to hear the app has been a timesaver!

17 de enero de 2024

easy to use and great customer service

Dogs In The Meadow
Australia
13 días usando la aplicación
Bitnext respondió 18 de enero de 2024

Our pleasure, thanks for the review!

Fecha de modificación: 17 de octubre de 2023

Not perfect yet but it's nearly there and best of all FREE! Was quite easy to setup with MyPost Business. Easy enough to make and print labels with a few clicks. Uploads the tracking number as well. The only things I would like to see improved are the user interface. Right now it is too wide to fit on my large monitor without scrolling across. Also, would be handy to see all the shipping options per order without having to look at the drop down. I have not figured out how to change the Sender address, if it is even possible. Doesn't remember customs declarations for similar orders. I can't figure out where it is pulling weights from. Luckily there is a manual override. Happy to use this app and I'm suire it can only get better!

EDIT: Review edited to 5 star because of how quicklyyou guys responded to my review. Couple more suggestions:

1. The app should pull phone numbers from order/customer as well to print on label
2. Should be a way to manually edit how much extra we want to insure our shipment for. We don't always want to insure it for the full retail price.
3. The spelling of "declaration" is incorrect in the customs area
4. Some columns can definitely be narrowed to fit everything (such as date/shipping/payment/status).
5. Would be handy to have some more filters, for example by product and by destination country.

Cheers guys and I am always happy to discuss this on the phone and help you make any improvements.

Bangin' Headlights
Australia
16 días usando la aplicación
Bitnext respondió 7 de octubre de 2023

Thanks for the review and feedback, hopefully we can help with some of these points:

1. Wideness: The only information we currently display is info that is required to complete a valid postage label so it wouldn't currently be possible to remove columns. On a 27" monitor we are able to fit the whole width of the page on screen however, for smaller monitors or if you prefer not to scroll across, you can try adjusting the browser zoom to suit your preference.

2. Sender Address. This is pulled from your shopify store settings and it can be edited there. You can find this in Shopify Settings > Locations. We're working on making this more obvious.

3. Customs declarations: We remember HS Codes that you enter for each product and they are pre-populated for future orders. We also automatically pre populate line item descriptions, quantity and value so you don't have to do anything there. The only thing you do currently need to do on each order though, is to check and review the customs declaration is correct for each order. This is to avoid issues with international parcels being returned due to incorrect declarations. We think this is appropriate given the cost of international shipments, the potential cost of having an item returned and having to then resend it and the extra scrutiny that international parcels undergo at customs. We are open to suggestions here though so feel free to shoot us an email with any thoughts you may have.

4. Weights. They are pulled from product weights (if they are set up in shopify) + the empty package weight of any packaging you set up. If you don't wish to use the pre-populated weight you can simply override it. Some users also prefer to remove product weights entirely in shopify and just enter their default weight on each package as 'empty weight' so that will be pre-populated when they select their packaging. We're also working on making this more obvious.

Thanks again for the feedback and your support!

26 de febrero de 2024

Good so far, in Beta and adding new suggestions every day. Thanks

Jaques Australian Coffee
Australia
4 días usando la aplicación
Bitnext respondió 27 de febrero de 2024

Our pleasure, thanks for the review!

4 de marzo de 2024

Finding an app that not only meets your business needs but also offers exceptional customer service can sometimes feel like searching for a needle in a haystack. However, with Australia Post EZ Label the search is over. The service I have received from the developer sets a new standard for what customer service should look like in the digital age.

MuscleFlex Apparel
Australia
3 días usando la aplicación
Bitnext respondió 5 de marzo de 2024

Thanks so much for the review, glad to help!

5 de febrero de 2024

Fantastic app, very user friendly, really appreciate that it is free & makes my life easier! Thanks

Inner Nurture
Australia
6 días usando la aplicación
Bitnext respondió 7 de febrero de 2024

Thanks for the review, glad to hear it!

19 de febrero de 2024

Great program and works flawlessly.

Bike Bits
Australia
4 días usando la aplicación
Bitnext respondió 20 de febrero de 2024

Thanks for the review, glad its working well for you!

20 de noviembre de 2023

Great app, has saved me so much time. Would absolutely recommend to anyone with an Australia Post Business Account

B&B Swim Australia
Australia
9 días usando la aplicación
Bitnext respondió 22 de noviembre de 2023

Glad to hear it, thanks for the review!

14 de enero de 2024

So good, easy and efferent label printing linked with easy integration to Aust post...

Freeze Dried Sydney
Australia
5 días usando la aplicación