EZ PreOrder: Presale Manager
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Reached out to them several times regarding how the app was not working properly and they never got back to me. Bummer, but I'm sure there are other apps out there with better service and that work without issue!
Hello, we responded to your inquiry within 2 hours. The issue you were experiencing was due to a setting on your product page in the shopify admin. Not something from the app. We also have the solution for this issue in our faq page as well.
I could not get the app to work, wrote to them and within minutes everything was working. I love the feature and the support was quick to respond and fix the problem.
Thank you so much!
Support was very helpful with guiding me how to setup my preorders!
Jake was very helpful and efficient! Thank you team.
As a Shopify entrepreneur, I'm always looking for ways to generate excitement and capture early sales. Recently, I tried EZ PreOrder, an app that simplifies the pre-order process.
App works as intended. Hassle free way to use Pre order on your store.
Which has opened up another way to make revenue.
And they're quick with their communication, which is always a plus.
The app DOES NOT WORK and there is no live chat or phone number that works!
Hello,
We respond to all inquiries within 24 hours. We responded to your inquiry within this time frame but by then you had already uninstalled the app. Please check your email for a reply. We've also sent you app credits to offset any app charges.
Amazing app and super fast response when I needed advice.
Really happy so far, thanks guys.
Customer support is great. quick response, friendly and helpful.
the app itself is very easy to use and works good
Works well and is easy to navigate.
Hello,
Our app does not offer a video playing service. Are you sure this is the right app? We also have no history of you reaching out to us with any issues. We checked and the app is working properly on your store. Could you please ensure you left this review on the correct app?