EZ PreOrder: Presale Manager
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Suddenly stopped working and caused lots of complaints! No emails of warning or to assist
Hello,
We're verry sorry for this occurrence. We had an unexpected issue with the apps backend so we were not able to provide any advanced notice. Fortunately we found the issue and had it fixed within a few hours. We have issued you a refund for all app charges to date.
Amazing app and super fast response when I needed advice.
Really happy so far, thanks guys.
la aplicacion dejo de funcionar !
Hello,
We're very sorry for the inconvenience. Theapp had an unexpected issue on the backend yesterday. Fortunately we were able to resolve the issue within a few hours. We have refunded all of your app charges due to the trouble.
Makes my sales so much easier for pre-order drop dates. Would recommend using if doing preorders!! 10/10
EDIT After a brief contact with Jake all issues were resolved. Great customer service!
ORIGINAL REVIEW: App works as intended and it is helpful in managing pre orders badges and display however there are two aspects that i think should be addressed
1) Bulk add in the premium feature can only apply to the entire catalog (pre order list) it would be handy to be able to select a number of product and modify only that group. This feature is already available in the "bulk edits" section of the actual Shopify catalog.
2) Billing : i ordered the Unlimited version and paid $6 dollars. A day later i realised i needed the Plus and got charged a further $22 (instead of 22-6 like most subscription services upgrades). A week or so i realised due to point 1) above after the first bulk upload there was no benefit in having the unlimited plus so i went to go back to the normal unlimited and was presented with a furher $6 bill (instead of either a refund for the time not used - or at least a note that Plus features were going to be availabel till next billing cycle and then charged $6)
Hello,
The billing does work like you mentioned, you are referring to the plan charges (on the approve charges screen, this will always show what the plan price is), but what you are actually billed is prorated when you upgrade or downgrade plans. This is the case for all shopify apps since they all have to use the shopify billing API. We checked and you were only charged $11.60 in total thus far. We have refunded these charges though due to the confusion. Also we are planning to add the requested bulk editing functionality in a future update.
Worked like a charm!
i'm using the free version and it works great! set up was really easy
easy setup for preorders on one item
works well with what I need so far :)
So far so good! Our pre-sale is running smoothly. Also, the team at EZ PreOrder went the extra mile to customize the set up for our store. Thanks!
Did exactly as it shuld. You can even customize the color of some parts and put your own logo on the invoice. Looks very professional
It was installed super quickly maybe I used two minutes