EZ PreOrder: Presale Manager

EZ PreOrder: Presale Manager

Anmeldelser (78)

Samlet bedømmelse
3,9
Antal pr. bedømmelsesniveau
  • 68 % af bedømmelserne er på 5 stjerner
  • 3 % af bedømmelserne er på 4 stjerner
  • 9 % af bedømmelserne er på 3 stjerner
  • 4 % af bedømmelserne er på 2 stjerner
  • 17 % af bedømmelserne er på 1 stjerner
Redigeret 13. juni 2024

EDIT After a brief contact with Jake all issues were resolved. Great customer service!
ORIGINAL REVIEW: App works as intended and it is helpful in managing pre orders badges and display however there are two aspects that i think should be addressed

1) Bulk add in the premium feature can only apply to the entire catalog (pre order list) it would be handy to be able to select a number of product and modify only that group. This feature is already available in the "bulk edits" section of the actual Shopify catalog.
2) Billing : i ordered the Unlimited version and paid $6 dollars. A day later i realised i needed the Plus and got charged a further $22 (instead of 22-6 like most subscription services upgrades). A week or so i realised due to point 1) above after the first bulk upload there was no benefit in having the unlimited plus so i went to go back to the normal unlimited and was presented with a furher $6 bill (instead of either a refund for the time not used - or at least a note that Plus features were going to be availabel till next billing cycle and then charged $6)

Not Quite Time
Australien
21 dage bruger appen
Casual Ecommerce Apps svarede 10. juni 2024

Hello,

The billing does work like you mentioned, you are referring to the plan charges (on the approve charges screen, this will always show what the plan price is), but what you are actually billed is prorated when you upgrade or downgrade plans. This is the case for all shopify apps since they all have to use the shopify billing API. We checked and you were only charged $11.60 in total thus far. We have refunded these charges though due to the confusion. Also we are planning to add the requested bulk editing functionality in a future update.

31. juli 2024

Very easy to use! thank you

Heaps Fresh
Australien
16 dage bruger appen
7. maj 2024

Did exactly as it shuld. You can even customize the color of some parts and put your own logo on the invoice. Looks very professional
It was installed super quickly maybe I used two minutes

Corral Shop
Norge
7 måneder bruger appen
10. juni 2024

Suddenly stopped working and caused lots of complaints! No emails of warning or to assist

Armitage Tools
Storbritannien
9 måneder bruger appen
Casual Ecommerce Apps svarede 11. juni 2024

Hello,

We're verry sorry for this occurrence. We had an unexpected issue with the apps backend so we were not able to provide any advanced notice. Fortunately we found the issue and had it fixed within a few hours. We have issued you a refund for all app charges to date.

3. april 2024

I tried 3 other apps that were hard to apply to my site then I found EZ Pre-Order and it loaded very easily.

I had one tiny issue so I reached out and got a response from Jake within the hour who fixed the issue straight away.

The issue by the way was that I had a box ticked that I didn't need so operator error!

Highly recommend.

MUMATOTE
Australien
7 måneder bruger appen
16. november 2024

I've paid 6 dollars to add more products and did not recieve the services on my website after trying multiple times.

underinfluenceappearls
USA
Casual Ecommerce Apps svarede 18. november 2024

We have no support history of you reaching out, fortunately this is an easy fix we can help you with in just a few minutes. We've contacted you via email, please check for it.

20. maj 2024

Makes my sales so much easier for pre-order drop dates. Would recommend using if doing preorders!! 10/10

YLE CLOTHING
Australien
Cirka en måned bruger appen
15. november 2024

We love having this option for pre orders on our website.

The Elite Co
USA
16. december 2023

This app does what it says and nothing more. I used it successfully for my first pre-order campaign and it was reliable and without any surprises. That may not seem like a big deal, unless you've tried other pre-order apps (many of which seemed more impressive than this one), to later find out... they are making your store dependent on them, while doing stuff like... emailing my customers from their branded domain... and not offering an option to disable these emails, edit the content, change the from address, or remove the app without affecting all orders (had to delete them). And that's just one example. Please, please, please take this as a warning if you are a business/store owner and exploring pre-order apps. There are some very impressive looking pre-order apps out there. With amazing support, and hundreds of five star reviews. Do your research and read the one star and two star reviews. I wish I did that before experimenting with these "dream come true" apps, because it would have helped me avoid the lurking nightmare. How so? There are a series of surprises that are not obvious or apparent until it's too late. But, as you may discover, these unusual design and features are in place, in my opinion, to keep you, the store owner, stuck using them and paying month after month with very little choice (especially if you are deep into it and have used them for a lot of pre-orders, already). The only way out will be a major pain and you'll wonder how you missed the red flags. Because they were hidden, delayed, only showing themselves when the pre-orders start. But NOT this app. The simple, unsung hero. It has fewer reviews but hopefully if you are reading this, at least one review that can give you proper warning about pre-order apps in general. Except this one, which has not shocked me or done anything sneaky. It does what it says, it's straightforward. I am thankful. The limited nature, and bare bones features, are a relief... and the reasons why I am so fond of this app, EZ PreOrder. I would say "does what it says and nothing more" is a compliment, but in this context — compared to the other fancy pre-order apps out there — it is the only one I want to emphasize, if this review is to be helpful at all. You've been warned, and if you want to test the others first... remember, EZ PreOrder is here to save you.

Urgent Research Store
USA
14 dage bruger appen
30. april 2024

This is a simple, effective app that does exactly what it says it does. I watched the instructional video before implementing the app and have had no issues. Setup was quick and seamless. Thanks!

clerstory
USA
18 dage bruger appen