EZ PreOrder: Presale Manager
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EDIT After a brief contact with Jake all issues were resolved. Great customer service!
ORIGINAL REVIEW: App works as intended and it is helpful in managing pre orders badges and display however there are two aspects that i think should be addressed
1) Bulk add in the premium feature can only apply to the entire catalog (pre order list) it would be handy to be able to select a number of product and modify only that group. This feature is already available in the "bulk edits" section of the actual Shopify catalog.
2) Billing : i ordered the Unlimited version and paid $6 dollars. A day later i realised i needed the Plus and got charged a further $22 (instead of 22-6 like most subscription services upgrades). A week or so i realised due to point 1) above after the first bulk upload there was no benefit in having the unlimited plus so i went to go back to the normal unlimited and was presented with a furher $6 bill (instead of either a refund for the time not used - or at least a note that Plus features were going to be availabel till next billing cycle and then charged $6)
Hello,
The billing does work like you mentioned, you are referring to the plan charges (on the approve charges screen, this will always show what the plan price is), but what you are actually billed is prorated when you upgrade or downgrade plans. This is the case for all shopify apps since they all have to use the shopify billing API. We checked and you were only charged $11.60 in total thus far. We have refunded these charges though due to the confusion. Also we are planning to add the requested bulk editing functionality in a future update.
Did exactly as it shuld. You can even customize the color of some parts and put your own logo on the invoice. Looks very professional
It was installed super quickly maybe I used two minutes
I tried 3 other apps that were hard to apply to my site then I found EZ Pre-Order and it loaded very easily.
I had one tiny issue so I reached out and got a response from Jake within the hour who fixed the issue straight away.
The issue by the way was that I had a box ticked that I didn't need so operator error!
Highly recommend.
Makes my sales so much easier for pre-order drop dates. Would recommend using if doing preorders!! 10/10
We were able to put our new product on preorder in just a few minutes! Very easy to use app
This is a simple, effective app that does exactly what it says it does. I watched the instructional video before implementing the app and have had no issues. Setup was quick and seamless. Thanks!
So far so good! Our pre-sale is running smoothly. Also, the team at EZ PreOrder went the extra mile to customize the set up for our store. Thanks!
Suddenly stopped working and caused lots of complaints! No emails of warning or to assist
Hello,
We're verry sorry for this occurrence. We had an unexpected issue with the apps backend so we were not able to provide any advanced notice. Fortunately we found the issue and had it fixed within a few hours. We have issued you a refund for all app charges to date.
easy setup for preorders on one item
works well with what I need so far :)
Easy to use platform with outstanding customer support. I emailed them on a Sunday with a couple quick questions about set-up and they got back to me within the hour...on a Sunday! I really appreciate the attention to customer service.