Avaliações (155)

Classificação geral
4
Número por nível de avaliação
  • 84% das avaliações são de 5 estrelas
  • 7% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 8% das avaliações são de 1 estrelas
26 de maio de 2025

It's been more than 6 months we are using Shipway. I won't say it's seamless, but the customer support is truly commendable. I would especially like to highlight the name of our KAM, Harsh — he's always available when it's urgent, even beyond working hours.
His responsiveness and problem-solving attitude have made a significant difference to our operations.
Having a dependable POC like him really builds trust in the service.

Domin8
Índia
5 meses usando o app
9 de abril de 2025

Very seamless tech driven company . Easy to work and analyze the insights of business logistics . Great CRM and Tech Support
Naveen our KAM has been outstanding .
Harsh has been exceptional in tech support

Little Minds At Work
Índia
10 meses usando o app
28 de julho de 2025

Very Poor App..I have installed the app 5 days back. It asks to sign up, after entering all information, it says

Error Please Accept terms and conditions

and surprisingly there is no terms and conditions to accept. No way to reach them out too.

Kiddale123
Índia
4 dias usando o app
9 de junho de 2025

Customer support is very immature & they do not seem to even have a proper team in place. Highly disappointing technical support !

Treeble Toys
Índia
3 meses usando o app
Data de edição: 22 de junho de 2025

We've been using Shipway as our courier partner, and the experience has been excellent! Their customer support is extremely helpful, especially Chetna, who has been incredibly supportive and responsive. Tracking updates are timely, deliveries are efficient, and any issues are resolved quickly. Highly recommended for businesses looking for a reliable and customer-friendly logistics partner!

Ombre Bliss
Índia
11 meses usando o app
29 de janeiro de 2025

We’ve had a fantastic experience using the Shipway app for our shipping operations. It has streamlined our entire process, from generating shipping labels and manifesting orders to tracking shipments and managing NDRs, ensuring that each package reaches our customers safely. Our customer queries related to shipping and tracking have reduced multifold, and our operations team’s efficiency has increased so much that we’ve even reassigned some staff to new responsibilities.

A special thanks to Pooja Chetna , our point of contact, who has been exceptionally polite and helpful.

crowcialondon
Índia
9 meses usando o app
10 de fevereiro de 2025

Read this before you finalize to install Shipway after reading the positive feedbacks here. I have been using their service since a year now. First few months were so great and upon asked I left a 5 star review for them. But today my thoughts are completely different. Once you start using their platform the charges for couriers increase without any notice. They even stop showing couriers that are affordable and you have to choose the high price couriers. Also, once you face any issue their whole team seems to vanish and they keep on changing managers and least they care to reply for weeks. My 2 issues are still unresolved for the past 4 months and they take weeks to even reply to simplest queries. I even tried to raise my issues in the Google meet sessions but they simply ignore. If you are just starting your business - DO NOT GET INTO THE TRAP OF SHIPWAY.

KACHCHA AAM
Índia
Aproximadamente 1 ano usando o app
29 de janeiro de 2025

SHipway has been a boon for our D2C business model. Seamless portal, timely service and best part is the POC .. Chetna she is always there to take our queries and resolve them on time basis.
Highly recommend Shipway for all D2C brands.... logistics well handled by them, is peaceful sleep for us.

chicwoman
Índia
5 meses usando o app
8 de julho de 2025

One word line "Don't put hands in fire". Don't even try them

BlueSwift
Índia
4 meses usando o app
26 de dezembro de 2024

Shipway has been a game-changer for our order management process! The platform is incredibly user-friendly, and the real-time tracking updates have significantly improved our customer satisfaction. It seamlessly integrates with our operations, saving us time and effort. Highly recommend it to businesses looking for efficient and hassle-free order management solutions

Glossy Lust
Índia
3 meses usando o app