Recensioner (412)

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 93 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
Redigerat 14 oktober 2021

Their Return Automation Portal suddenly stopped working. They don't even respond to your mail or atleast have a courtesy to acknowledge your mail. Have tried reaching out multiple times with reminder. And telling them how urgent & serious the issue is about. When the customer facing Return portal suddenly stops working. Obviously, customers will get furious and it becomes difficult to answer them. Reliablity is what we look when use a third party application. Shipway seriously lacks reliablity. UPDATE on the status: Though the return portal issue was resolved. We found another issue of customer not receiving messages of any notifications. It's almost a week since we've raised this concern and still waiting for the issue to be resolved. They have been charging us for the notifications sent but, in reality no messages were sent to the customers. Their customer support team is responsive but, their tech support is really a mess. They'd a separate app for notifications which we were using it without any trouble. Later they merged it with shipway dashboard. And the whole lot of issues have started occuring. NOTE: Don't just blindly install the app. Have a random checks every month to just see if the portal is truely delivering for what you've paid.

HeSpoke Originals
Indien
Nästan 2 år användning av appen
Shipway svarade 18 oktober 2021

We apologize for the bad experience you had with us, We are deeply analysing the issue and make you believe that it will not happen again in future.
Thanks for having patience with us, happy to serve you better.
Team Shipway

25 september 2019

This Ezyslips app is a life changer for us. We sell on various channels including Amazon, Shopify and Ebay. Ezyslips fetches all orders on all of these channels and enables us to manage them in one place.

Men Shoes
Indien
25 dagar användning av appen
15 oktober 2019

The best pre-shipping and post shipping solution providers from this group, +1 kudos from my side...............

Upyogi Tools
Indien
24 dagar användning av appen
19 september 2019

Easy to use an app on a daily basis, gives proper utilization of time.
Dashboard for business analysis & Quality check in return is a unique feature. Keep it up, team!! GOOD LUCK.

The Uphar
Indien
24 dagar användning av appen
28 november 2019

mind-blowing app for me which help me a lots to reduce my manual efforts in updating the customer address after synced the orders in the Ezyslips app. Team response towards the requirement is highly appreciated.

Men Wears
Indien
23 dagar användning av appen
Redigerat 11 augusti 2020

Change in review from 5stars to 3stars:

I think they are average considering most of basic requirements are fulfilled using their app. But unfortunately, we have noticed recently that they are not relevant once your business start scaling up. Hence good for starters with low order volume.

Old review:

Awesome !!
A Perfect Application. It reduces my execution time and multiple efforts while processing orders.

thanks

MySequin™ India
Indien
Ungefär 2 år användning av appen
Shipway svarade 12 januari 2022

We apologize for the bad experience you had with us, We are deeply analysing the issue and making you believe that it will not happen again in future.
Thanks for having patience with us, happy to serve you better.
Team Shipway

17 november 2022

All of the customer support team are very supportive throughout the integration process. They do fast respond to give feedback on my issues and are always straight to the point with the solutions. They helped me very well. Thank you

Yuhuman
Indien
21 dagar användning av appen
17 september 2019

This app helped us to improve the shipment process efficiency and our business gone to next level., thanks team

Papercoal
Indien
20 dagar användning av appen
28 november 2019

Superb, Best Logistic App!! must use this app!

one of the best app on the Shopify platform! They provide you all the required features to syncing order from shopify to Ezyslips panel and after printing labels, invoices and create a schedule pickup, update details of tracking and courier on shopify platform as well as notify your customer about fulfillment.

My Cover Store
Indien
19 dagar användning av appen
8 november 2019

We started using Ezyslips from last year and it helps me a lot to manage my orders in minimum time, Our products also have a unique dimension and weight which helps in courier costing.

The Men Crew
Indien
19 dagar användning av appen