Shipway: Logistics Aggregation

One of the best all in one shipping solution with all the feature you will require for ecommerce store with a very competitive pricing

Shipway is a huge fraud company. Before activating your account, they call you repeatedly, and they even assign you a POC (point of contact). But after your account is activated and you’ve placed an order, they completely neglect your orders. They haven’t arranged a pickup for me for the past 10 days. This company is a waste of money; stay alert when dealing with them. Afterward, no one will answer your calls, and all the reviews here are fake.

Worst service from any shipment company ever. They will stop your COD remittance and block your account without any reason and they do not have any contact number. You can only create tickets on which they will never reply. Better go for Nimbuspost and Shiprocket at least they will not steal your money.

I am writing this because I had a good experience in Shipway. Although I had issues regarding returns , where it took 1 month to deliver the RTOs, I want to specifically appreciate our POC Shivam Sharma, who was always available for any query and tried his best to understand our problem. He is one of the best people in Shipway. I would recommend Shipway if you are getting started but beware of their RTOs, they rarely come back on time

Loved the assistance and support provided by Shipway, helped us aggregate all our shipping providers under a single roof with their software.
Shivam Sharma, a representative from Shipway, demonstrated exemplary professionalism in facilitating our onboarding process, rendering it remarkably seamless. he orchestrated our shipping integration with finesse and also established pivotal connections with pertinent stakeholders from other shipping enterprises.

I have been using the Order Management System (OMS) provided by Shipway for quite a long time now. The system is incredibly user-friendly, efficient, and packed with features that have streamlined our order processing and tracking to a great extent. The real game-changer, however, has been the exceptional customer support provided by Rishabh. His responsiveness, knowledge, and dedication to ensuring our satisfaction have been outstanding. The seamless integration with Amazon (ATS) and Shopify is a cherry on top. Overall, I highly recommend Shipway to anyone in the e-commerce domain due to their dependable and versatile shipping solutions.

it is a nice experience working with shipway because they give good customer service always there to support and help you when you need .

thank you shabbir shah for always prompt support

Really worst service my product was caught in weight discrepancy for 350gm they charged 2000gm and they do not respond when i try to contact them

The Shipway Panel is use friendly.

1. Prettly simple design & use-case, covers most of the Logistics Needs.
2. Reports and analysis helps for understanding of your progress.
3. Might face glitches sometimes (but that is resolved by team in no-time)
4. Team is Prompt in response & supportive. (delivery escalations take some Turn Around time)
5. KAM support is a big help. Thanks Ankit

Monoxa

"I'm absolutely delighted with the courier service! From start to finish, they exceeded my expectations. The whole process was smooth and hassle-free. The package arrived on time, and the delivery person was incredibly courteous and professional. It's such a relief to know that I can rely on them to handle my shipments efficiently. I can't say enough good things about their service, and I highly recommend them to anyone in need of a reliable courier. Thank you for making my experience so pleasant

Shipway is an excellent e-commerce Shipping platform to courier our material all over India with a nominal charges. The application & onboarding process is very simple and easy. The interface is simple and understandable. Order syncing and managing has become easier. Their support team is very helpful in faster resolution of any issues. and KAM MR.NITIN is very supportive and responsible.

The Shipway order panel is super easy to use, and the customer team is friendly and resolves queries efficiently. I am Using Shipway since last 3 month, amazing experience. Ankit is very supportive, provide quick solutions.

Helping hand for my small business, Thank you Ankit for helping us out.

The overall panel is really easy to use. Far better than the others in the market. The team is also quite supportive as well.
However the logistic services need to be improved a lot. The KAM support is close to zero if you don't have much orders yet. Hope this improves in future.

I love shipway service; the customer team is perfect and resolves queries quickly.
Thank you, Prince and Nikhel for helping.

The Shipway order panel is super easy to use, and the customer team is friendly and resolves queries efficiently.
Thank you Prince for helping us out.

The customer support team was incredibly helpful, and order processing has become quite smooth. Great app!

All of the customer support team are very supportive throughout the integration process. They do fast respond to give feedback on my issues and are always straight to the point with the solutions. They helped me very well. Thank you

I am Using Shipway since last 3 month, amazing experience. Team is very supportive, provide quick solutions.

I have just started to use Shipway automation, erstwhile Ezyslips and must say that I am really excited to be onboard! It kind of covers almost everything an ecommerce merchant (like us) would require to run our business more efficiently! From order processing, to return and exchange module, to notifications, they seem to have covered a lot of ground. A special note of thanks to their wonderful team, Mohit/Kajal for hand-holding me through the entire onboarding process and also for getting us excited about the journey with them! Looking forward to interacting with my account manager, Ankit! Would definitely recommend their service. Thank You!

Best app in the market. We have tried all other app but cannot beat this in everything like rates, service, etc. We have 2 ecommerce website & using this for both the website.

Their Return Automation Portal suddenly stopped working. They don't even respond to your mail or atleast have a courtesy to acknowledge your mail. Have tried reaching out multiple times with reminder. And telling them how urgent & serious the issue is about. When the customer facing Return portal suddenly stops working. Obviously, customers will get furious and it becomes difficult to answer them. Reliablity is what we look when use a third party application. Shipway seriously lacks reliablity. UPDATE on the status: Though the return portal issue was resolved. We found another issue of customer not receiving messages of any notifications. It's almost a week since we've raised this concern and still waiting for the issue to be resolved. They have been charging us for the notifications sent but, in reality no messages were sent to the customers. Their customer support team is responsive but, their tech support is really a mess. They'd a separate app for notifications which we were using it without any trouble. Later they merged it with shipway dashboard. And the whole lot of issues have started occuring. NOTE: Don't just blindly install the app. Have a random checks every month to just see if the portal is truely delivering for what you've paid.

This app helps me to get my return orders back and that's helped me refund or exchange the orders as well!!! Notification at the right time to my customer with tracking details and shipment status is very impressive.
Customer support is very good and they reply to me on my all query, highly recommend.

A very useful, helpful and much needed app for processing the shipments. i am using it since a year and it's nice to provide great customer experience by provding them their order status.......

Absolutely fantastic app, great support, easy to use and quick to get up and running. Would definitely recommend Ezyslips to other shopify users. Good work Guys!!

Very good customer services, I like the self service customer return center with automation. Keep it up

Perfect Integration Partner to connect with couriers who are technologically challenged it terms of direct plugins for shopify..

After using it nearly for more 1 years, We have not face any issue till now. Would recommend it and it is better than other shipping aggregators.

Easy to use and a good support team, easily integrates with all major carriers in India. So definitely a thumsup

This App is really amazing. Also the support service is available every time. This helps in running your business in automation. Also Mr Gauri Shankar is always there to help us throughout.

Everyone praises them for their "communication" yet i found it quite slow and ill-defined, there is a clear lack of integration and support for international shops and couriers, however, when contacted to try and implement/integrate some of the couriers we require their response went from "we would like to" to a "we can not" in under a week. Understandable in some cases, but their response was unprofessional and inept.
A service that lacks vision and fails to grow or innovate when needed.
Whilst my experience might be subjective and/or is not universal, it is however the experience i had.

The customer support is excellent, Got support for courier integration & shopify store integration from Nitesh Saini, looking forward for using all the features of the app.

Nice app, easy to use and excellent support. Seller support Team is also supportive and intelligent.

I am using this app for all my shipping and logistics processing in forward and return both. They are really the best you can have for your Shopify account. The team is just 1 call away for any kind of support. No need to think twice, get this app and experience. You will never regret for your decision.

using this app since last 1 year, it has good functionality & great support..
Thanks for the service.

The app is really nice, and has helped our team to process the orders on time. All the new introduced features are really good and we looks forward to use them, I am sure this will help us in our business Growth. I must appreciate the feature of NDR and return management which help us a lots to decrease the return rates. Thanks you Team!!

It'a good app to process new orders as well return orders and Tracking of all shipments including return orders really worth it for us.
It's perfect to update customers about their order status through SMS which reduce customer inquires.
Best support and management.
Return order management is Really nice and awesome

I use this app on all of my Shopify stores. Easy to use and support has been outstanding when I needed it The App development team are keen on knowing how to improve the app and the support team goes beyond their way to help you.

Good to use this app, I found it useful for my order processing from Shopify seamlessly and auto update the details on shopify. The app has many good feature which works great for us. I like to recommended this app to all.

I love the service they have, specially 5 star for Customer return center, which really helped us a lot to automate return and exchange.

Return orders refund is automated for COD and Prepaid shipments that I always wanted badly and Ezyslips fulfilled my requirements.
Highly recommended.

Wonderful app for the users who’s have a direct courier tie-up. The functionality of Syne order from shopify to Ezyslips and in reverse update status of order fulfillment with the tracking number help us a lot and it give us accuracy.

The good interface provided by the app. Work becomes smoother for us via using this app. now we Can process our 100 orders in few mins which saves us lots of time. New features are good. Would like to suggest this app to all Shopify users.

I installed the app recently.The feature of app are so good. Return functionality make our task and work easy. This app give to the customers to upload the images of product, allow customers to return a partial orders. Much appreciated app!!

App very Easy & Good, Excellent Team support, you can easily print GST invoice, fraud detection feature is really nice fetaure .........................................

I used this app really very fast and easy app.
Kajal really nice and easily resolve the queries.
Thankyou

Must have app, Ezyslips. Very useful in building a relationship with customers through SMS Updates. Helped to reduce RTO, and NDR orders. I 100% satisfied with this app's working.
Good Job Guys

I have been using Ezyslips since a long time in my all shopify stores. Team response is good towards the issues. Features are good as well overall support by the team is good, much Appreciated. Good work, Keep it up. Thank you Team.

Must have app, Ezyslips. Very useful in building a relationship with customers through SMS Updates. Helped to reduce RTO, and NDR orders. I 100% satisfied with this app's working.
Good Job Guys

Good app, easy to use, and probably the best for those who looks for the easy solution for shipping labels. happy to work with this app