Reviews (169)

Overall rating
4.1
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for enhancing delivery performance and customer satisfaction with features like multiple courier options, automated workflows, and robust analytics. It integrates seamlessly with Shopify, offering accurate shipment tracking, real-time updates, and efficient non-delivery management. The app's user-friendly interface and excellent customer support are praised, making it ideal for growing eCommerce businesses to streamline order processing and courier management from a single dashboard.

January 29, 2025

SHipway has been a boon for our D2C business model. Seamless portal, timely service and best part is the POC .. Chetna she is always there to take our queries and resolve them on time basis.
Highly recommend Shipway for all D2C brands.... logistics well handled by them, is peaceful sleep for us.

chicwoman
India
5 months using the app
December 26, 2024

Shipway has been a game-changer for our order management process! The platform is incredibly user-friendly, and the real-time tracking updates have significantly improved our customer satisfaction. It seamlessly integrates with our operations, saving us time and effort. Highly recommend it to businesses looking for efficient and hassle-free order management solutions

Glossy Lust
India
3 months using the app
July 23, 2024

We have been using Shipway for our logistics needs, and the experience has been outstanding. Their logistics solutions are top-notch, making the entire shipping process seamless and efficient. The value-added services (VAS) they offer, such as COD order confirmation, NDR automation suite, and Shopify Pushback status, have significantly enhanced our operational efficiency.
The COD order confirmation service ensures that our cash-on-delivery orders are verified promptly, reducing the risk of fake orders and ensuring smoother transactions. The NDR automation suite has streamlined our non-delivery report management, saving us valuable time and effort. Additionally, the Shopify Pushback status integration has been instrumental in keeping the order statuses updated in real-time, providing a superior post-purchase experience for our customers.
A special mention goes to Rishabh Dahiya for his prompt and exceptional support. His dedication to resolving our queries and providing solutions has been commendable. With Shipway and Rishabh's assistance, we have been able to maintain high standards of service for our customers.
We highly recommend Shipway for any business looking for reliable and efficient logistics solutions and outstanding support.

ONYC
India
3 months using the app
November 8, 2024

Shipway has been a fantastic addition to our toolkit! The customer service team is responsive and reliable, always ready to assist with any inquiries. The app is flexible and open to feature additions, making it ideal for starter brands looking for a tailored solution. It's also easy to integrate and streamline order processing, helping us deliver a smooth experience for our customers. Highly recommended for brands starting out!

MYZA
India
2 months using the app
July 18, 2024

Loved the assistance and support provided by Shipway, helped us aggregate all our shipping providers under a single roof with their software.
Shivam Sharma, a representative from Shipway, demonstrated exemplary professionalism in facilitating our onboarding process, rendering it remarkably seamless. he orchestrated our shipping integration with finesse and also established pivotal connections with pertinent stakeholders from other shipping enterprises.

Vasant Apparel
India
21 days using the app
Edited April 28, 2026

good experience..... proper customer support...i am trying to reach from a week and i have got proper help from the team...... overall good team and services as well

Specially I am thankful for Naveen Singh as he is very helpful and provide instant resolution to all my query.

CONCEPT KART
India
Over 5 years using the app
April 8, 2024

I am very happy using Shipway forward services. Shipway has helped me reduce my operation timings and efficiently align my order processing task. There support team is very helpful in resolving timely issue and Gaurav Saini from the team has helped me a lot in timely answering all the queries and issues.

Crepdog Crew
India
Over 3 years using the app
June 15, 2019

Superb app with the best part is of their team as they help us with all issue that we face. They always there for the support.

Wonderchef
India
Almost 3 years using the app
Edited May 26, 2021

A great app with an even better support team. Helps resolve issues in no time. Both Rekha and Kajal from their team have been very easy to communicate with. The app itself solves all courier integration and shipping issues.

Schmancy
India
Over 2 years using the app
February 25, 2020

This platform is very easy to use with Shopify and API integration with the courier is very simple. They always provide good support on time and their services are also very good. They improve their COD Reconciliation panel for us, which is very commendable. Thanks, Team.

TnV Collection
India
Over 2 years using the app