Shipway: Logistics Aggregation
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Shipway: All-in-one ecommerce courier/logistics aggregation and shipping solution in India.
Shipway is a one-stop logistics aggregation solution built for Indian D2C Ecommerce that aggregates multiple carrier partners in one place. Shipway has become a reliable shipping solution with its advanced automation features like AI Carrier allocation (Based on pin codes, warehouse locations, etc), Fraud detection, NDR Automation, WhatsApp flows for COD order confirmation & address verification, Pro-active KAM support, Order tracking and notifications, returns & refund automation.
- Logistics aggregation & auto-courier allocation for faster shipping
- Automate order processing from multiple channels with labels & invoices
- NDR management & follow-ups to reduce RTO losses and improve delivery rates
- Return automation for processing instant refunds & exchanges
- Branded tracking & order notifications via SMS/WhatsApp to reduce WISMO calls
Bevat onvertaalde tekst
Talen
Engels
Deze app is niet vertaald in het Nederlands
Werkt met
- Amazon ATS - DTDC
- Bluedart - Delhivery
- Browntape - Easyecom
- Unicommerce
- Zoho - Increff
Categorieën
Bezorgopties
Afhaalopties
Tracking in realtime
Prijs
Kies het abonnement dat het beste bij je bedrijf past.
Basic Plan
Gratis te installeren
Shipping charges as per usage
Functies
- Discounted shipping rates
- Early COD payout
- COD order confirmation
- Branded Tracking page
- NDR Followups
Sliver Plan
$39.99 eenmalige kosten
Everything in Basic Plan included in this plan. SMS, Email Notifications, Returns Module charges extra
Functies
- 1200 Orders
- 3 Couriers Integration
- Email + SMS Notification Integrations
- Shipment Tracking pages
- NDR Followups
- Returns & Refunds
Gold Plan
$99.99 eenmalige kosten
Everything in Silver Plan included in this plan. SMS, Whatsapp Notificatiions, Returns Module charges extra
Functies
- 3000 Orders
- 5 Courier Integrations
- Custom Labels
- Email + SMS + Whatsapp Integrations
- NDR Followups
- Returns & Refunds
Platinum Plan
$169.99 eenmalige kosten
Everything in Gold Plan included in this plan. SMS, Whatsapp Notificatiions, Returns Module charges extra
Functies
- 5000 Orders
- Unlimited Courier Integrations
- Picklist
- Sub Accounts
- Fraud Orders Detection
- VIP Support (Dedicated KAM)
Bevat onvertaalde tekst
Alle betalingen worden in USD gefactureerd.
Recensies (187)
Shipway has significantly improved our post-purchase workflow. The standout feature for us is the branded tracking page and the automated WhatsApp and SMS notifications, which have drastically reduced our "Where is my order?" (WISMO) support tickets. The Non-Delivery Report (NDR) management is also highly effective; automating our COD confirmations and delivery re-attempts has noticeably lowered our Return to Origin (RTO) rates.
We have been using Shipway as our courier aggregator for the past two years, and overall, our experience has been good.
Thanks to Meetu Dhar (KAM) from Customer Support for their helpful support. When the new panel UI was introduced, there were a few flaws, but the team listened to our feedback and gradually resolved many issues.
Also, appreciation to Megha Kaur from the Product Team for genuinely taking note of our suggestions. It's great to see a team that values client feedback and is willing to make improvements.
Overall, a good experience with Shipway. We hope the remaining quirks and issues will also be resolved as quickly as possible in the future.
Shipway has been one of the most disappointing courier partners we have experienced.
We have shipped approximately multiple orders through Shipway, and m RTO shipments are still showing as “on the way.” More than 10–12 days have passed, yet we have neither received the parcels nor received a proper response from the Shipway team.
There is no accessible contact number, and the customer service has been extremely unresponsive. This has been an unacceptable customer service experience.
Ondersteuning
App-ondersteuning wordt verzorgd door Shipway .
Hulpbronnen
Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.
Geïntroduceerd
29 april 2016
Toegang tot gegevens
Deze app heeft toegang nodig tot de volgende gegevens om goed te kunnen werken in je winkel. Ontdek waarom in het privacybeleid van de ontwikkelaar .
Klantgegevens bekijken:
Gevoelige gegevens, apparaat- en activiteitsgegevens
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Gevoelige gegevens
Naam, e-mailadres, telefoonnummer, fysiek adres
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Apparaat- en activiteitsgegevens
Geolocatie, IP-adres, browser en besturingssysteem
Gegevens van medewerkers en bijdragers bekijken:
Winkeleigenaar
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Winkeleigenaar
Naam, e-mailadres, telefoonnummer, fysiek adres
Winkelgegevens bekijken en bewerken:
Producten, bestellingen, cadeaubonnen
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Producten bewerken
Voorraad, producten, collecties
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Bestellingen bewerken
Toegewezen fulfilment, orderfulfilments, fulfilment beheerd door merchant, volledige bestelgeschiedenis van de afgelopen 60 dagen, fulfilment door externe partij
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Cadeaubonnen bekijken
Cadeaubonnen
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Andere gegevens bewerken
Prijsregels, locaties
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