fabreturns: The only truly complete returns platform. Created by a brand expert.

We make returns simple, bottom line. If you want an app that puts returns on auto-pilot then fabreturns is the app for you. Our app is built for brands that understand an easy returns process is the key to creating loyalty and growing sales. Not complex rules or "nickel and diming" your customers with return fees etc.

All Features. All the Time

All features, all the time. Includes any new features we add to enhance the app. Custom integrations are available. Contact us by emailing help@fabreturns.com

Built to Solve the Returns Dilemma for Brands of All Sizes

We built fabreturns to solve the returns dilemma. First, make returns easy for customers and focus on creating more sales through repurchases. Second, create a way to deal with products that don't make financial sense to put back into your inventory.

Save Sales Exchanges & Store Credits

We've created the ultimate way to save sales with an exchanges and/or by issuing store credits your customer can use multiple times at their discretion. No gift cards required!

Technology for Good

Create social goodwill and bring customers on the journey. Option to select qualifying products to be sent to one of our charity partners nearest your customer; save money and help others.

Save the Planet and Incorporate Sustainability into your Brand Ethos

Send returns to charity and we plant trees through our partnership with Eden Reforestation Projects. Create jobs and save the planet. See our website for more info.

Created by Brand and Industry Expert

fabReturns was created by Aaron Clements, an operations executive with 24 years of experience in the fashion industry working with top brands like Hurley, Nike, Tentree and L*Space.

Automated and Friction Free Returns

Branded returns page so your customer can process their own returns. Automate the work, delight customers and focus on sales.

Integrated with Shippo for Return Labels

Connect to Shippo at install so you get the best rates and most carrier options. Use your own carrier accounts!

Event Notifications for an Elevated Experience

Stay ahead of your customer so you can issue refunds and re-market earlier in the returns process. Reduce customer inquiries by being proactive.

Core Features

• Exchanges & Store Credits!
• Activate store credits at carrier scan or label creation
• Set return rules with order and product tagging
• Customizable return reasons and policies
• Allow free returns or have your customer pay
• Auto approve or hold return requests for approval
• Option to use USPS, FedEx, UPS and other carriers
• Scan based return labels - pay at scan
• Option to send returns to charity and bypass your DC
• Every time a return is created we plant a tree!