FabReturns: Integrating Returns Management and Social Good

FabReturns allows friction free returns for your customers so you can boost sales, reduce return shipping fees and eliminate additional warehouse and inventory carrying costs. We even give you the opportunity to do more good in the world.

Technology for Good

Option to select qualifying products to be sent to one of our charity partners nearest your customer; increasing the speed of refunds and reducing your total returns costs. Create social goodwill and bring your customers along the journey of helping those in need.

Created by Brand and Industry Expert

FabReturns was created by an operations executive with 24 years of experience in the apparel and fashion industry working for top athletic, fashion and action sports brands. We built the technology with key elements of returns functionality in mind; First, make returns easy for customers and focus on creating more sales through repurchases. Second, we also know the downside cost reality of returns and why sometimes it just doesn’t make sense to bring product back to your warehouse so we created a way to solve that problem.

Automated and Friction Free Returns

Branded returns page that allows your customer to process their own returns without having to contact support for help. Elevate the experience your customer has returning product. Let technology do the work, delight customers and focus on generating more sales.

Event Notifications for Incentivizing Repurchases

Event notifications from our carriers integration so you can issue refunds earlier in the returns process. Shorten the average time to refund and incentivize your customer to make a new purchase.

Save Money and Do Good

Give back. Use the charity option to send select products directly to a donation partner. Eliminate double handling costs for items that don’t make sense to pay to bring back, process, house in inventory and likely have to sell again at a discount or liquidation.

All Features. All the Time

All features, all the time. Includes any new features we add to enhance the app. Custom integrations are available. Contact us by emailing help@fabreturns.com

Core Features

• Cost per return goes down as volume goes up
• Branded returns page for creative continuity
• Customizable return reasons and policies
• Allow free returns or have customer pay freight
• No account needed for customers
• Automatic email sends customer return shipping label
• Hold return requests for approval prior to sending label
• Option to use USPS, FedEx, UPS and other carriers
• Carrier event and status notifications
• Scan based return labels - pay at scan
• Option to tag products for donation to charity
• Send returns to donation charity nearest your customer
• Green is the new black