Fabreturns Exchanges & Returns

Fabreturns Exchanges & Returns

by The Brand Elevate

Delight more customers with a fabulous returns experience

5.0 of 5 stars(6 reviews)

All Features All the Time!

Automate your returns and focus on sales. All features all the time. All brands get current and new features at no extra cost!

Exchanges and Credits!

Save sales and reduce refunds by up to 50% with our exchanges and store credits features. Eliminate customer emails and free up your time.

Make Returns Easier

Created with your customer mind. Eliminate the headache of returns so your customers will buy from you again.


About Fabreturns Exchanges & Returns

fabreturns: The only truly complete returns platform. Created by a brand expert.

We make returns simple, bottom line. If you want an app that puts returns on auto-pilot then fabreturns is the app for you. Our app is built for brands that understand an easy returns process is the key to creating loyalty and growing sales. Not complex rules or "nickel and diming" your customers with return fees etc.

All Features. All the Time

All features, all the time. Includes any new features we add to enhance the app. Custom integrations are available. Contact us by emailing help@fabreturns.com

Built to Solve the Returns Dilemma for Brands of All Sizes

We built fabreturns to solve the returns dilemma. First, make returns easy for customers and focus on creating more sales through repurchases. Second, create a way to deal with products that don't make financial sense to put back into your inventory.

Save Sales Exchanges & Store Credits

We've created the ultimate way to save sales with an exchanges and/or by issuing store credits your customer can use multiple times at their discretion. No gift cards required!

Technology for Good

Create social goodwill and bring customers on the journey. Option to select qualifying products to be sent to one of our charity partners nearest your customer; save money and help others.

Save the Planet and Incorporate Sustainability into your Brand Ethos

Send returns to charity and we plant trees through our partnership with Eden Reforestation Projects. Create jobs and save the planet. See our website for more info.

Created by Brand and Industry Expert

fabReturns was created by Aaron Clements, an operations executive with 24 years of experience in the fashion industry working with top brands like Hurley, Nike, Tentree and L*Space.

Automated and Friction Free Returns

Branded returns page so your customer can process their own returns. Automate the work, delight customers and focus on sales.

Integrated with Shippo for Return Labels

Connect to Shippo at install so you get the best rates and most carrier options. Use your own carrier accounts!

Event Notifications for an Elevated Experience

Stay ahead of your customer so you can issue refunds and re-market earlier in the returns process. Reduce customer inquiries by being proactive.

Core Features

  • Exchanges & Store Credits!
  • Activate store credits at carrier scan or label creation
  • Set return rules with order and product tagging
  • Customizable return reasons and policies
  • Allow free returns or have your customer pay
  • Auto approve or hold return requests for approval
  • Option to use USPS, FedEx, UPS and other carriers
  • Scan based return labels - pay at scan
  • Option to send returns to charity and bypass your DC
  • Every time a return is created we plant a tree!

Media gallery

Support

Pricing 7-day free trial

See all pricing options
Everything Always

$9/month

$.50 per extra return

  • All features always!

  • Complete returns platform

  • Exchanges

  • Store Credits w/out Gift Cards

  • Plant trees with every return

  • 10 returns included

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    100% of ratings are 5 stars
    (6)
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)

Most recent reviews

Statement Pieces

The installation process was the BEST! So easy. My questions were answered so fast. I love this app it is just what I've been looking for.

Olivia Closet Boutique

I have just set up this app on my online store. Fabreturns offers very clear cut instructions in set up and anything I didn’t understand how to do, they immediately responded with a resolution! Very helpful and friendly!! So far I’m really happy with the app, Staci Carey

Meesha Farzaneh Jewelry

I had some glitches that weren't allowing my shippo and fab returns to communicate, and the fab team really took charge and escalated my ticket to receive the attention it needed. Their team really went above and beyond to help us get them fixed and prevent them from happening again in the future across the platform. Customer support in a timely manner is crucial for small business owners to have access to when implementing these things into our workflows because our time is limited and every hour counts when you are wearing 10 different hats!