fabReturns

fabReturns

by The Brand Elevate

The Complete Returns Platform with Store Credits and More!

5.0 of 5 stars(3 reviews)

Make Returns Easy

Make returning product easy like Amazon for your customers. Save time and money for your customer support and warehouse teams.

Store Credits to Save Sales

Save sales with store credits your customer can use at their discretion in the amounts they choose. No gift cards required!

Increase Brand Loyalty

Drive loyalty with a socially good and seamless returns process. Making returns easy increases loyalty which increases sales.


About fabReturns

fabReturns: The only platform to make your returns process amazing.

fabReturns allows amazingly simple returns for your customers so you can boost sales, lower return shipping fees and eliminate additional warehouse costs. We even give you the opportunity to do more good in the world.

All Features. All the Time

All features, all the time. Includes any new features we add to enhance the app. Custom integrations are available. Contact us by emailing help@fabreturns.com

Built to Solve the Returns Dilemma for Brands of All Sizes

We built the technology to solve the growing returns dilemma. First, make returns easy for customers and focus on creating more sales through repurchases. Second, create a way to deal with certain products that don't make financial sense to reprocess into your inventory.

Save Sales with Store Credits

We've created the ultimate way to save sales by issuing store credits your customer can use multiple times at their discretion. No gift cards required!

Technology for Good

Create social goodwill and bring your customers along the journey of doing more good. Option to select qualifying products to be sent to one of our charity partners nearest your customer; save money and help others.

Save the Planet and Incorporate Sustainability into your Brand Ethos

Send returns to charity and we plant trees through our partnership with Eden Reforestation Projects. Create jobs and save the planet. See our website for more info.

Created by Brand and Industry Expert

fabReturns was created by Aaron Clements, an operations executive with 24 years of experience in the fashion industry working with top brands like Hurley, Nike, Tentree and L*Space.

Automated and Friction Free Returns

Branded returns page so your customer can process their own returns. Automate the work, delight customers and focus on generating more sales.

Integrated with Shippo for Return Labels

Connect to Shippo at install so you get the best rates and most carrier options. Use your own carrier accounts!

Event Notifications for an Elevated Experience

Stay ahead of your customer so you can issue refunds and re-market earlier in the returns process. Reduce customer inquiries because you're ahead of the game.

Core Features

  • Coming Soon! Exchanges
  • Cost per return goes down as volume goes up
  • Activate store credits at carrier scan or label creation
  • Set return rules with order and product tagging
  • Customizable return reasons and policies
  • Allow free returns or have your customer pay
  • Auto approve or hold return requests for approval
  • Option to use USPS, FedEx, UPS and other carriers
  • Scan based return labels - pay at scan
  • Option to send returns to charity and bypass your DC
  • Every time you donate a return we plant a tree!

Media gallery

Support

Pricing 60-day free trial

See all pricing options
Starter Plan

$9/month

Minimum $9.00. Up to 10 returns per month.

  • $.90 per return

  • 0-10 returns

  • Great for small brands

  • Complete returns platform

  • All features all the time!

  • Coming Soon: Exchanges!

Momentum Plan

$8.25/month

Volume in this tier is billed on a per return basis.

  • No base fee

  • Price range $8.25 - $150

  • 11-200 returns per month

  • Complete returns platform

  • All features all the time!

  • Coming Soon: Exchanges!

Crushing It! Plan

$130/month

Volume in this tier is billed on a per return basis.

  • No base fee

  • Price range $130-$260+

  • 201-400+ returns per month

  • Complete returns platform

  • All features all the time!

  • Coming Soon: Exchanges!

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
5.0 of 5 stars
Based on 3 reviews

  • 5 of 5 stars
    100% of ratings are 5 stars
    (3)
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)

Most recent reviews

Gem Splendor Us

I like the fact that the free trial lasts for 2 months, and it's easy to set-up with helpful, informative instructions.

Meridian Line

Great returns app and amazing customer support. Completely streamlined our returns process and we even utilize the donation feature. The store credits option is helping us avoid refunds and keep customers engaged with the brand. Can't wait for the exchanges feature!

Mexicool

Easy to set up and we really liked that you can select/tag the products that sync with the app. Great app!