by The Brand Elevate

Exchanges, Store Credits, Returns and More Good!

5.0 of 5 stars(6 reviews)

All Features All the Time!

Automate your returns and focus on sales. Enjoy all features all the time. All brands get current and new features at no extra cost!

Exchanges and Store Credits!

Avoid refunds with our exchange feature and save sales with store credits customers use just like a gift card in the amounts they choose.

Built for Simplicity

Built for brands that want returns to be simple. Looking for crazy return rules to make things hard for your customers. Look elsewhere.

About fabreturns

fabreturns: The only truly complete returns platform. Created by a brand expert.

We make returns simple, bottom line. If you want an app that puts returns on auto-pilot then we're the solution for you. Our app is built for brands that understand an easy returns process is the key to creating loyalty and growing sales.

All Features. All the Time

All features, all the time. Includes any new features we add to enhance the app. Custom integrations are available. Contact us by emailing help@fabreturns.com

Built to Solve the Returns Dilemma for Brands of All Sizes

We built fabreturns to solve the returns dilemma. First, make returns easy for customers and focus on creating more sales through repurchases. Second, create a way to deal with certain products that don't make financial sense to reprocess into your inventory.

Save Sales Exchanges & Store Credits

We've created the ultimate way to save sales with an exchanges and/or by issuing store credits your customer can use multiple times at their discretion. No gift cards required!

Technology for Good

Create social goodwill and bring customers on the journey. Option to select qualifying products to be sent to one of our charity partners nearest your customer; save money and help others.

Save the Planet and Incorporate Sustainability into your Brand Ethos

Send returns to charity and we plant trees through our partnership with Eden Reforestation Projects. Create jobs and save the planet. See our website for more info.

Created by Brand and Industry Expert

fabReturns was created by Aaron Clements, an operations executive with 24 years of experience in the fashion industry working with top brands like Hurley, Nike, Tentree and L*Space.

Automated and Friction Free Returns

Branded returns page so your customer can process their own returns. Automate the work, delight customers and focus on generating more sales.

Integrated with Shippo for Return Labels

Connect to Shippo at install so you get the best rates and most carrier options. Use your own carrier accounts!

Event Notifications for an Elevated Experience

Stay ahead of your customer so you can issue refunds and re-market earlier in the returns process. Reduce customer inquiries because you're ahead of the game.

Core Features

  • Exchanges & Store Credits!
  • Cost per return goes down as volume goes up
  • Activate store credits at carrier scan or label creation
  • Set return rules with order and product tagging
  • Customizable return reasons and policies
  • Allow free returns or have your customer pay
  • Auto approve or hold return requests for approval
  • Option to use USPS, FedEx, UPS and other carriers
  • Scan based return labels - pay at scan
  • Option to send returns to charity and bypass your DC
  • Every time a return is created we plant a tree!

Media gallery


Pricing 7-day free trial

See all pricing options
Everything Always


$.50 per extra return

  • All features always!

  • Complete returns platform

  • Exchanges

  • Store Credits w/out Gift Cards

  • Plant trees with every return

  • 10 returns included

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    100% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    0% of ratings are 1 stars

Most recent reviews

Statement Pieces

The installation process was the BEST! So easy. My questions were answered so fast. I love this app it is just what I've been looking for.

Olivia Closet Boutique

I have just set up this app on my online store. Fabreturns offers very clear cut instructions in set up and anything I didn’t understand how to do, they immediately responded with a resolution! Very helpful and friendly!! So far I’m really happy with the app, Staci Carey

Meesha Farzaneh Jewelry

I had some glitches that weren't allowing my shippo and fab returns to communicate, and the fab team really took charge and escalated my ticket to receive the attention it needed. Their team really went above and beyond to help us get them fixed and prevent them from happening again in the future across the platform. Customer support in a timely manner is crucial for small business owners to have access to when implementing these things into our workflows because our time is limited and every hour counts when you are wearing 10 different hats!