FabReturns

FabReturns

by The Brand Elevate

Make returns management fabulous and increase customer loyalty

5.0 of 5 stars(1 review)

Make Returns Easy

Make returning product easy and friction free for your customers. Save time and money for your customer support and warehouse teams.

Grow Your Sales

Use returns to create repurchase opportunities Automate your returns management so you can free up your team to focus on getting more sales.

Increase Brand Loyalty

Drive loyalty with socially good and friction free returns. Making returns easy is proven to increase loyalty which increases sales.


About FabReturns

FabReturns: Integrating Returns Management and Social Good

FabReturns allows friction free returns for your customers so you can boost sales, reduce return shipping fees and eliminate additional warehouse and inventory carrying costs. We even give you the opportunity to do more good in the world.

Technology for Good

Option to select qualifying products to be sent to one of our charity partners nearest your customer; increasing the speed of refunds and reducing your total returns costs. Create social goodwill and bring your customers along the journey of helping those in need.

Created by Brand and Industry Expert

FabReturns was created by an operations executive with 24 years of experience in the apparel and fashion industry working for top athletic, fashion and action sports brands. We built the technology with key elements of returns functionality in mind; First, make returns easy for customers and focus on creating more sales through repurchases. Second, we also know the downside cost reality of returns and why sometimes it just doesn’t make sense to bring product back to your warehouse so we created a way to solve that problem.

Automated and Friction Free Returns

Branded returns page that allows your customer to process their own returns without having to contact support for help. Elevate the experience your customer has returning product. Let technology do the work, delight customers and focus on generating more sales.

Event Notifications for Incentivizing Repurchases

Event notifications from our carriers integration so you can issue refunds earlier in the returns process. Shorten the average time to refund and incentivize your customer to make a new purchase.

Save Money and Do Good

Give back. Use the charity option to send select products directly to a donation partner. Eliminate double handling costs for items that don’t make sense to pay to bring back, process, house in inventory and likely have to sell again at a discount or liquidation.

All Features. All the Time

All features, all the time. Includes any new features we add to enhance the app. Custom integrations are available. Contact us by emailing help@fabreturns.com

Core Features

  • Cost per return goes down as volume goes up
  • Branded returns page for creative continuity
  • Customizable return reasons and policies
  • Allow free returns or have customer pay freight
  • No account needed for customers
  • Automatic email sends customer return shipping label
  • Hold return requests for approval prior to sending label
  • Option to use USPS, FedEx, UPS and other carriers
  • Carrier event and status notifications
  • Scan based return labels - pay at scan
  • Option to tag products for donation to charity
  • Send returns to donation charity nearest your customer
  • Green is the new black

Media gallery

Support

Pricing 60-day free trial

See all pricing options
Starter Plan

$9/month

Minimum $9.00 up to 10 returns per month. More than 10 returns in a month moves you to the next pricing tier.

  • $.90 per return

  • 0-10 returns

  • All features all the time

  • Branded returns page

  • Automated returns management

  • Optional product donation feature

Momentum Plan

$8.25/month

11-200 returns per month. Volume in this tier is billed on a per return basis. No base fee applies. $.75 per return.

  • $8.25 is lowest possible price

  • All features all the time

  • Branded returns page

  • Automated returns management

  • Optional product donation feature

Crushing It! Plan

$130/month

201-400 returns per month. Volume in this tier is billed on a per return basis. No base fee applies. $.65 per return.

  • $130 is lowest possible price

  • All features all the time

  • Branded returns page

  • Automated returns management

  • Optional product donation feature

Leading the Pack

Free to install

Have more than 400 returns per month? Get in touch with us for volume based pricing.

  • All features all the time

  • Branded returns page

  • Automated returns management

  • Optional product donation feature

  • Custom integrations and dev

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

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Most recent reviews

Mexicool

Easy to set up and we really liked that you can select/tag the products that sync with the app. Great app!