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Been using app for a couple months now. We moved from an onsite warehouse to offsite. So, we no longer had our inventory "in the line of sight" which is how we were managing purchases. Running on over 1,000 SKUs.
We are still getting used to some of the functions - but so far the Replenishment function is becoming my critical resource for forecasting and ordering. The app could do a little better at explaining their definitions in the forecasting but it just takes some getting used to.
Integrated POs are also crucial. The one thing to make it perfect would be integrating feedback to Shopify on the cost of the item so that would give us accurate margin analysis. But it has everything else we need.
Support has been good. Questions are answered within a day (we are in the US, they are overseas so that is part of the reason). Some of our suggestions on usability enhancements have already made it into the app.
Overall, solid app for those who have a need for forecasting over a medium to large inventory volume.
I have exercised considerable patience with this application, but regrettably, I have not experienced any success. Despite the involvement of the team, including the CEO, they were unable to perform what should be a straightforward task—importing my product inventory from Shopify, and more concerning, my sales history. This was even after providing access to my Shopify account. Furthermore, the service comes at a high cost, and communication throughout the process has been slow. My request was simple—just a sync of inventory and sales history. Given these challenges, I would advise exploring alternative providers.
Thank you for sharing your feedback. While we value all input, it's important to provide some context for future readers to ensure a clear understanding of this situation.
Fabrikatör is specifically designed to help active online stores optimize inventory and forecast sales data integration with Shopify. In this case, the user did not have an active online store and only used the app for four days. During this brief period, there were expectations outside of our core offering.
Our CEO personally reached out to offer help, but the user mistakenly thought he was an "SEO expert" instead of recognizing him as the CEO dedicated to supporting our customers. Unfortunately, the user did not accept the assistance offered.
We made multiple attempts to connect and provide the necessary support, but these efforts were not accepted. Given this interaction and the misalignment of expectations, we question the intent behind this review.
While we respect everyone's right to share their experience, we believe it is essential for potential customers to understand the context and our commitment to truth and transparency.
At Fabrikatör, our focus remains on long-term success and helping merchants who truly benefit from our software, rather than making short-term gains. This approach has enabled us to serve hundreds of brands worldwide effectively.
We appreciate every chance to support our users and will always strive to offer the most suitable solutions—even if that means suggesting alternatives that works better for them.
Thank you again, and we wish you all the best in finding the right tools for your business needs.
Warm regards,
The Fabrikatör Team
A great app for all shops that offer many SKUs and for whom it has been a challenge, as it has been for us, to have all products in stock in the "right" quantity and, of course, to reorder them in good time. Fabrikatör is a really great support for the entire process. From analysing and generating a PO to posting the reordered goods. The service provided by the team is also excellent. The product launch and onboarding process is well supported. I have rarely experienced such a dedicated support team. Thank you very much.
We have been using this app for about 5 months now and it has made our life so much easier, we have thousands of variants so its kind of hard to keep up with inventory only using Shopify Inventory, so I would definitely recommend using Fabrikator, is a pretty easy friendly app to use, I use to take hours for suppliers orders and now it takes minutes LITERALLY.
Thank you so much for your wonderful review! We're thrilled to hear that Fabrikator has made managing your inventory easier and more efficient, especially given the thousands of variants you handle. It's great to know that our app has significantly reduced the time you spend on supplier orders from hours to minutes.
Your recommendation and feedback mean a lot to us. We strive to create user-friendly solutions, and it's rewarding to see the positive impact on your business.
Amazing App, Excellent UI and UX
Switched over from using multiple apps like Cogsy and Anvyl to using this as a more effective way to manage inventory and demand planning. Excited for the new features they plan to roll out soon along with the Amazon integration. The pre-order functionality is a unique and valuable feature that could have saved us a lot of trouble and lost revenue had we had it in use for previous out of stock issues. The team has been great to work with and made the onboarding process very easy.
This is a great app for helping manage incoming inventory and what we need on hand. Eliminating a lot of manual processes has helped save a ton of time and the team at Fabrikator is always quick to respond and help with any updates we are after.
I have been using Fabrikator for over a year now and it is without a doubt the best app that I use for our Shopify store. It makes my job so much more easier and productive. What adds to this is that the staff are very helpful and friendly. I couldn't imagine my job without Fabrikator :)
Thank you for your lovely words. We're glad to accomplish our goal to make merchants' lives easier.
Looking forward to assisting you with your growth journey.
Excellent app for forecasting. The team behind it are pros and very helpful. I did a demo and they know exactly what I needed and were able to give expert guidance. Highly recommended!
If you're trying to scale, being able to manage your inventory plays such an important role. Great way to keep track with new items arriving & love how it integrates with Shopify seamlessly!