After months of using this app we have given up trying to contact the developers to request information, help or report bugs that are clearly a problem. There is no support from them
quite poor results with this app, when i contacted them the support service was none existent, 6 messages sent over 12 days and not 1 reply, also emailed and no reply again
worst app ever..it changed my catalog and created it's own catalog..even after deleting the app the catalog created by this silly ad monks is still there in my facebook ads manager..Don't install this app..
Thanks for your feedback. We wish you asked us about the product catalogs before - we'd surely be able to make it clear to you and there would be no misunderstanding of this kind.
In fact, AdMonks does not change any existing catalogs of its users. As it says in our app listing👆🏻, we create 3 new ones, in order to deliver dynamic product ads on Facebook and Instagram. After you decide to uninstall the app, all the products in the catalogs created by AdMonks are deleted.
Please note that our Customer Success team is always open to explaining such issues to AdMonks users.
Rock n Romance
Such a shame .. worked really well for a couple of years then just stopped .. no replies to service requests and they do not answer their phones .. i will sadly be deleting this app after 6 months of chasing them .. someone else can have my $99 a month ..
Thank you so much! 🙂
Really buggy, despite several emails to support, they were not able to resolve this.